Regina Krauza | Page 18

service i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grat i was getting frustrated with past experiences at smythe and after speaking with tina and regina all of my concerns were handled with aplomb. I'm grateful to dennis and regina for being respectful of my time and for being straightforward with information and communication. regina, tina, and dina are all down to earth compassionate workers who really helped me with everything. im now happy to return to smythe volvo instead of dreading it :)) More

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Service The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was exp The Service Dept. at Smythe Volvo is excellent. They treat each car that comes in as if it is their own. The work to be completed on my car was explained to me so I understood what they were going to do. It is always a pleasure to go to Smythe Volvo to purchase or service the car. More

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I am a happy Smythe customer Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! Tom Nolfi was very helpful, prompt and courteous. I enjoyed working with him. I love my Volvo. I would go back to Smythe to buy another Volvo! More

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Service people great, car not so much I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping I've had several problems with my new 2017 XC90 and needed to visit service on numerous occasions. They fixed the issues and seemed genuine in helping, but many of the problems came back. I was told it was software issues. Regina went out of her way to help several times. It's nice to feel like you care and you're not just a number. This would be a 5 star review if I had been told the first time there may be updates needed again in the future. You don't buy a $60k car and expect anything needing work, but this is a service review and not the car. So service was friendly and helpful. My only problem is that I think they should let me know when there are updates rather than waiting for me to call them with another problem. Other good things is they clean the car, and if I can't get there they pick up/drop off. More

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Above and Beyond Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe V Our family cannot be happier with the way things turned out with our new Volvo XC60. It is truly a beautiful car and a great experience with Smythe Volvo. We feel good allowing our daughter to drive it due to Volvo’s well earned reputation for excellence and safety. Smythe Volvo went through tremendous lengths to handle a very stressful situation (not caused by them) and they have earned our trust. We can’t thank them enough for the hard work, and it paid off. A special thanks goes to Regina in the service department for all of her diligence and PATIENCE with us as we went through this process. She is a special person. More

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Amazing customer service I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina a I came in with a recurring problem in my new XC90 and left with the problem fixed plus a HUGE positive surprise from the service department. Regina and Dennis took care of me, to accommodate me for the inconvenience of having to bring my new car in twice within a few weeks, for the same problem. I have always had a positive experience, both in the sales and service departments, at Smythe Volvo, but Regina went out of her way to make sure I was taken care of and left as a happy customer. I highly recommend Smythe Volvo if you are looking for a friendly, reliable dealership. THANK YOU, THANK YOU, THANK YOU!!! More

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Fantastic experience! Highly recommend SMYTHE Volvo! I love my SMYTHE Volvo! This fantastic group of people made it happen for me. This car buying experience can't be topped. THANK YOU! I love my SMYTHE Volvo! This fantastic group of people made it happen for me. This car buying experience can't be topped. THANK YOU! More

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Very happy customer I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by I chose this dealership, which is not the closest one to me, for my first service on my new Volvo after reading reviews. I was greeted very nicely by Dina and Regina, and the service was impeccable - they worked very quickly and efficiently, and explained the process to me well. The waiting room was well maintained, and all of the staff members I encountered were polite and helpful. More

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Professional, kind, knowledgeable, class act I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professio I cant say enough about Smythe Volvo. Even though I bought a used Volkswagen, they still went out of there way to make sure I was happy. The professionalism, friendliness and knowledge were amazing. From each person I dealt with, not just Bob Cerza. I wish every purchase experience could be like this. The owner sets high standards and his staff effortlessly meets them. I wont go to any other place in the future! More

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Superior Customer Service The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. The service department at Symthe Volvo in Summit has Superior Customer service. It starts at the top with the manager of the service department. She understands the customers needs and delivers. The serice advisort that I deal with is Tom Coward. He provides text book Excellent Customer service. He make sure that I am fully informed and always proves to me that he has my best interest in mind. Congratulations to Tom Coward and evryone at the service department at Smthe Volvo in Summit. You show true integrity and concern for your customers. This is a very rare and seldom seen quality into auto dealerships, and for that matter in any business.. You have earned me as a life long Volvo Customer at Smthe. More

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