Regina Krauza
Regina Krauza at Smythe Volvo
Refer Me

Regina Krauza | Page 19

Service and Parts Director

Smythe Volvo

40 River Road
Summit, NJ 07901

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4.9
185 Reviews

Dealership Experience

7 yrs, 7 mos

Industry Experience

35 yrs, 3 mos

Languages Spoken

English English

4.9

185 Reviews

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185 Reviews of Regina Krauza

January 29, 2017

Dealership Rating
Employee Rating

Service experience I have to tell you that Regina, Tim, Dennis and Dina, during my last service visit to the dealership went above and beyond the call of duty. Regina h More

by SK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Tim Cotter, Dennis Jeffers

Jan 30, 2017

Smythe Volvo responded

One of the lessons we've learned in our 50 years as a Volvo dealer, is the value of teamwork. Only when everyone delivers the message of excellent customer experience can we truly exceed your expectations. Its great to be successful at this. Thanks so much for noticing and for taking the time to tell others. We appreciate it - and we appreciate your business.

January 07, 2017

Dealership Rating
Employee Rating

Great service Regina was extremely accommodating; my car was taken in without an appointment due to an issue with the driver's side door. Everything was clearly exp More

by NP123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2017

Smythe Volvo responded

Yes - Regina is a real asset to our business and its great to have her as part of our team. thanks for your business and your review. Enjoy the snow!

January 05, 2017

Dealership Rating
Employee Rating

Great service and staff Doug and the entire staff in the service department were very helpful. Doug listened to my questions and was very helpful in explaining the process a More

by laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam , Maryanne at the front sales desk

Jan 06, 2017

Smythe Volvo responded

Nice and Helpful - it costs us nothing but it matters the most. It reflects the way we want every customer to feel like at our store. Thanks for taking the time to review us. Enjoy your Volvo.

January 04, 2017

Dealership Rating
Employee Rating

Going the extra mile(s) We recently purchased a new vehicle at Smythe and unfortunately have had a variety of smaller warranty covered issues. These were clearly manufacture More

by lemon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan

Jan 04, 2017

Smythe Volvo responded

Trusted since 1966 - it only means something if we continue to do our best when things aren't ideal. We love Volvo's and hope that everyone enjoys them for the great cars that they are but if we encounter bumps in the road we will always be there for you. Thank you for taking the time to voice your encouraging thoughts and for your continued business.

December 31, 2016

Dealership Rating
Employee Rating

As usual, above and beyond While luck hasn't been on my side the past week, the staff at Smythe made things easier. I had a Christmas Eve flat tire, which was swiftly handled b More

by dbartiromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam , Tim Cotter

Jan 01, 2017

Smythe Volvo responded

We've always nurtured a business culture of truly caring for our customers. Simply put - helping you, our customer, is why we are here. Thanks for your business and for taking the time to pass along your compliments of our fantastic service team. Have a great New Year - enjoy!

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