Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 16

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
251 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 8 mos

Industry Experience

38 yrs, 4 mos

Languages Spoken

English English

4.9

251 Reviews

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251 Reviews of Regina Krauza

April 29, 2021

Dealership Rating
Employee Rating

I had a great experience when I purchased my pre-owned XC-60 from Smythe Volvo. A few years later, I needed Body Shop work and Maintenance as well. The Service Department staff were professional an More

by mike.mcleod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Smythe Volvo Cars responded

Thank you for describing your experience with our service department. Your review is very rewarding for our service staff to hear. We look forward to seeing you at your next schedule maintenance.

April 26, 2021

Dealership Rating
Employee Rating

The service department, heading by Regina, goes WAY above and beyond at Smythe. Anyone can sell you a car, but it's follow up that counts, and they've been really excellent. We're on our second XC90 lease More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Badian, Ernest Gomez

Apr 30, 2021

Smythe Volvo Cars responded

Great to hear! Thank you for your loyalty and thank you for taking the time to share your experience of our service department. We have a great team and we have great customers.

April 09, 2021

Dealership Rating
Employee Rating

It's been a real pleasure doing business with Smythe Volvo. In particular, Regina and Dina have been incredibly kind and resourceful. Looking forward to doing more business with them for years to come. More

by Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

Apr 16, 2021

Smythe Volvo Cars responded

This review is awesome. I couldn’t agree with you more about Regina and Dina. They are a great team. We look forward to a long and happy relationship with you. Thank you for taking the time to share these kind words.

April 07, 2021

Dealership Rating
Employee Rating

Dina Thomson has been my service advisor for years and is one of the biggest reasons I keep going to Smythe Volvo. I drive past 2 Volvo dealerships but choose to travel farther to go to Smythe. The service More

by brirocker88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Jeffers, Dina Thomson

Apr 16, 2021

Smythe Volvo Cars responded

What a fantastic compliment to Dina and our service team. I agree with you Dina is outstanding. We are fortunate to have such a strong team and to have such awesome customers. Thank you for taking the time out of your day to so thoroughly compliment Dina and the team.

March 08, 2021

Dealership Rating
Employee Rating

Always great service here. Tom and Regina accommodated me first thing in the AM for an emergency despite me not having an appointment. Then again the next day when the necessary part came in for the repair. More

by mhoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

Mar 08, 2021

Smythe Volvo Cars responded

Thank you for sharing your experience of Tom, Regina and our service department. We appreciate your business.

March 06, 2021

Dealership Rating
Employee Rating

Thank you as always, Smythe Volvo, for making service on my Volvo so quick and efficient. Minor problem with a warning light and Tina made my appointment for the next day. Tom Coward was a gem, explained t More

by 7mcaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald , Dennis Jeffers, Dina Thomson, Michael Watson

Mar 07, 2021

Smythe Volvo Cars responded

Tom Coward is a gem and thank you for saying so. We appreciate your loyalty and are very fortunate to have customers like you. We look forward to seeing you in the service drive at your next scheduled maintenance.

March 01, 2021

Dealership Rating
Employee Rating

My wife is Very happy with her car. Stephen helped me a lot. Very easy to follow explanations. All people I worked with are one big SUPER. This is over a year now and all is well. Next car I will go straig More

by zstulic
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Sean Flanagan , Stephen Badian

Mar 07, 2021

Smythe Volvo Cars responded

Thank you for this awesome review and for your recommendation. We are so glad to hear of the experience you had with Smythe Volvo and with Stephen.

February 21, 2021

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Employee Rating

Our buying experience with Smythe Volvo far exceeded our expectations. They were very professional and knowledgeable. We were able to find the car we love and they took time to go over every part of the c More

by Josephborke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Alon Katende , Roger Davis, Derick Pahor, Howie Wu

Feb 22, 2021

Smythe Volvo Cars responded

This is a fantastic review and thank you for taking the time to post it. It is our goal to exceed the expectations of our customers. It is very rewarding to read your review. We appreciate your business.

January 29, 2021

Dealership Rating
Employee Rating

Regina and her service staff went above and beyond to get my car back on the road - with honesty and transparency throughout the repair job. More

by Dore C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 02, 2021

Smythe Volvo Cars responded

Regina and our team in service do such a great job at putting themselves in our customer's shoes. Thank you for taking the time to share these kind words.

January 27, 2021

Dealership Rating
Employee Rating

Smythe did a great job with my car services. The staff kept me updated with the status of my car through the day they worked on it. The turn around time was fast. More

by Samya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Zimmerman

Feb 02, 2021

Smythe Volvo Cars responded

Thank you for posting this great review of our service department. We respect our customers time and do our best to return vehicles to our customers fixed right and on time.

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