Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza | Page 15

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
251 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 8 mos

Industry Experience

38 yrs, 4 mos

Languages Spoken

English English

4.9

251 Reviews

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251 Reviews of Regina Krauza

August 05, 2021

Dealership Rating
Employee Rating

The team at Smythe provides outstanding service and goes above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service de More

by Matt H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry , Dennis Jeffers, Dina Thomson

Aug 20, 2021

Smythe Volvo Cars responded

Wow, this is a stellar review! Thank you for taking the time to share these kind words. It is rewarding for all of us to read. We look forward to seeing you the next time you are in.

July 20, 2021

Dealership Rating
Employee Rating

Great service as always at Smythe. Fast, convenient, friendly, and as expected. I don't live in the area but keep coming here after purchase for service. More

by PSala
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Tina Dewald

Jul 23, 2021

Smythe Volvo Cars responded

On behalf of Tom, Tina, and Regina thank you for this awesome review. We appreciate your time spent in posting these kind words and we appreciate your business.

July 11, 2021

Dealership Rating
Employee Rating

Smythe Volvo provides trustworthy service. Regina K works closely with her team and customers to communicate and provide top notch service. She is knowledgable in all things Volvo. She communicates expect More

by Cahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2021

Smythe Volvo Cars responded

Thank you for this review. Regina is everything you say and it shows in the great reviews our service department receives. We appreciate your time spent and posting this review and we appreciate your business.

June 04, 2021

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Employee Rating

The service at this dealership is above and beyond amazing. Totally stress free. They go above and beyond to help you with smiles. From buying/leasing a car, to the entire service team. Customer servi More

by maxine.shiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam

Jun 11, 2021

Smythe Volvo Cars responded

We truly appreciate this five star review. Your experience is the one we strive to provide all our customers. Thank you for your business.

May 28, 2021

Dealership Rating
Employee Rating

Regina is great. She and her colleagues always get the service job done and they are all helpful and friendly. I am very much enjoying my Volvo and their incredible service. More

by Anne Nagle
Customer Service
Friendliness
Recommend Dealer
Yes
May 29, 2021

Smythe Volvo Cars responded

On behalf of Regina and the service team thank you for these kind words. We look forward to seeing you at your next trip to our service department.

May 20, 2021

Dealership Rating
Employee Rating

This dealership in particular is no better example of what true customer service looks like. Anytime I come for service, I’m often take care of by Dina, whom always goes above and beyond to ensure my veh More

by Alex.mecca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dina Thomson

May 26, 2021

Smythe Volvo Cars responded

This is just a great review and thank you for taking the time to share these kind words about Dina, Regina and Smythe Volvo. We appreciate your business.

May 17, 2021

Dealership Rating
Employee Rating

Purchased my 2013 at this dealership and will only use their service center. Everyone is polite courteous and always so helpful. Highly recommend them thank you More

by Jeancimbalak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Mark Terry , Dina Thomson

May 26, 2021

Smythe Volvo Cars responded

Thank you for the fantastic review of our service department. It is rewarding for all of us to read your comments. We appreciate your kind words and your business.

May 13, 2021

Dealership Rating
Employee Rating

The dealership is top shelf. Most recently, I had my Volvo in for a tire rotation. They also washed the car and vacuumed out the interior. Tires were bagged and placed into the trunk. 5 stars! Speci More

by mdschmidt56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward

May 13, 2021

Smythe Volvo Cars responded

Five stars! Wonderful. Thank you for the detail in your review. Our service staff is really the best and Tom Coward is a big part of that. We appreciate your kind words and your business.

May 05, 2021

Dealership Rating
Employee Rating

Easy - the best dealership in the universe. I have purchased a few cars from Smythe, new and used over the years, and they are just an exceptional group. More

by donalmast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 13, 2021

Smythe Volvo Cars responded

Best dealership in the universe! That is quite a compliment and thank you. We appreciate your loyalty throughout the years and we are fortunate to have customers like you.

May 02, 2021

Dealership Rating
Employee Rating

I purchased my S90 pre-owned from Smythe Volvo. Sam was very friendly and helped me secure a good deal. Gave my car for the 30K service. Interior cleaning wasn't done to satisfaction but overall great serv More

by Sharan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Sam Shehata

May 03, 2021

Smythe Volvo Cars responded

Thank you post this review about Sam and thank you for the feedback as well. We will reach out to you to set up a time to have your interior redone.

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