Ralph Perez
Ralph Perez at Audi Ontario

Ralph Perez

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Ralph Perez

April 29, 2024

Dealership Rating
Employee Rating

The Audi Ontario service department team is just amazing. They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your nex More

by Jocelyn H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Audi Ontario responded

Jocelyn, We are grateful for you leaving Ralph this wonderful review and recommendation! We are thrilled to hear that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was nice, welcoming and very knowledgeable. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 19, 2024

Dealership Rating
Employee Rating

Ralph P. was very helpful. I appreciated how he communicated with me and kept me updated while my car was in service. I felt comfortable asking questions and More

by Kon V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Audi Ontario responded

Kon, We are grateful for you leaving Ralph this extraordinary review! We are thrilled to hear that Ralph took phenomenal care of you and could provide you with 5-star service. We are pleased to know that he was very helpful and communicated with you keeping you updated on your vehicle. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 08, 2024

Dealership Rating
Employee Rating

The Audi experience has been great! Looking forward to a long life adventure with the dealership. More

by Rosy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Diaz

Apr 08, 2024

Audi Ontario responded

Rosy, Thank you so much for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they made your service experience here at Audi Ontario great. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 01, 2024

Dealership Rating
Employee Rating

Service team is great! Ralph is very customer oriented and listens to all your concerns. More

by Zuluzulu15
Recommend Dealer
Yes
Apr 02, 2024

Audi Ontario responded

Thank you so much for leaving Ralph this fantastic review! We are glad to hear that Ralph took amazing care of you and your automotive needs. We are happy to know that he was great, very customer oriented and listened to all of your concerns. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 01, 2024

Dealership Rating
Employee Rating

I went to this dealer to have service on my new Audi Q8 etron. I met a service representative, Ralph Perez and he was exceptionally kind and helpful. I was very happy to meet him as my service rep. I w More

by cycha99
Recommend Dealer
Yes
Apr 02, 2024

Audi Ontario responded

Cycha, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was exceptionally kind and helpful. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 20, 2024

Dealership Rating
Employee Rating

Excellent location and customer service. Staff are very personable and eager to assist their customers with little or no wait. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2024

Audi Ontario responded

Providing excellent and quality service is so important to us here at Audi Ontario and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very personable and eager to assist you. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 23, 2024

Dealership Rating
Employee Rating

This dealership is always very clean and staff is very friendly. I was fortunate to have a great service advisor in Ralph Perez. More

by Nlim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Orms

Feb 26, 2024

Audi Ontario responded

We are grateful for you leaving Ralph this wonderful review! We are thrilled to hear that Ralph took excellent care of you and could provide you with through and efficient service. We are pleased to know that he was great and very friendly. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 22, 2024

Dealership Rating
Employee Rating

I've been using Audi Ontario for 6 years now, originally with my Audi A3 & now for my parent's Audi Q5. My recent visit for an oil-change was flawless. I was helped by Ralph Perez, it was my first time work More

by kai
Recommend Dealer
Yes
Feb 26, 2024

Audi Ontario responded

Kai, Thank you so much for leaving Ralph this positive review! We are glad to hear that Ralph took great care of you and your automotive needs. We are happy to know that he did a flawless job and was great to work with. We appreciate your continued business with us here at Audi Ontario for 6 years. We look forward to continue serving you and your future automotive needs for many more years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 09, 2024

Dealership Rating
Employee Rating

Ralph Perez in service did an excellent job. Honest and worked with my schedule. Will for sure be back to this dealership!! More

by Jimmydanger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Audi Ontario responded

Thank you for leaving Ralph this positive review! We are happy to hear that Ralph provided you with 5-star service. it is our pleasure to assist you in any way possible, and we look forward to continue providing you with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 02, 2024

Dealership Rating
Employee Rating

Ralph Perez prioritizes communication and works to find the source of any problems. He is clear in what he says and updates customers as their vehicle is worked on. I highly recommend seeing him in the ser More

by Estevan_A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Audi Ontario responded

Estevan, We are grateful for you leaving Ralph this wonderful review and recommendation! We are thrilled to know that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he updated you on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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