Ralph Perez
Ralph Perez at Audi Ontario

Ralph Perez | Page 2

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

5.0
22 Reviews
5.0

22 Reviews

Write a Review

22 Reviews of Ralph Perez

February 02, 2024

Dealership Rating
Employee Rating

Excellent and efficient service, great customer service, and courteous staff and while the customer waits you can enjoy free coffee, juice and tea. More

by drafteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Audi Ontario responded

Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and courteous. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

Feb 02, 2024

drafteck responded

As always Ralph was very helpful and went beyond to help me while my vehicle was in service, much appreciated.

January 26, 2024

Dealership Rating
Employee Rating

I was actually very impressed during my first visit to Audi Ontario. Ralph Perez was the guy who helped me get my 20,000 mi service. The whole experience was wonderful, the service I got could not have b More

by cecedavismk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2024

Audi Ontario responded

Cece, Providing outstanding service is so important to us here at Audi Ontario and we are glad that Ralph's efforts could meet your satisfaction! We are thrilled to know that he made your service experience here wonderful. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 30, 2023

Dealership Rating
Employee Rating

Ralph Perez let me know about the repairs and price before anything was done and kept me updated More

by Laurette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Audi Ontario responded

Thank you for your positive review, Laurette! We are glad that Ralph took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 14, 2023

Dealership Rating
Employee Rating

Ralph Perez was very professional and kept me abreast of the progress of my car. More

by jwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2023

Audi Ontario responded

We are grateful for you leaving Ralph this flawless review! We are thrilled to hear that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very professional and kept you updated on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

December 14, 2023

Dealership Rating
Employee Rating

Excellent team! Communication, in particular, was fast and easy. All matters of service were handled timely and carefully. I’m reassured with my decision to own an A More

by Morgangingerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

Dec 14, 2023

Audi Ontario responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were excellent at communicating with you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 23, 2023

Dealership Rating
Employee Rating

Ralph Perez was very helpful, informative, and responsive. A great service experience handling 3 things with my vehicle More

by dodger_26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Audi Ontario responded

Thank you very much for taking the time to leave Ralph this incredible review! We are pleased to hear that Ralph took terrific care of you and could provide you with thorough and efficient service. We are delighted to know that he was very informative, helpful and responsive. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

November 01, 2023

Dealership Rating
Employee Rating

Easy convenient location with staff willing to assist and respond to requested services and issues. More

by ngr513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2023

Audi Ontario responded

Thank you very much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are thrilled to know that they were willing to assist and respond to your requested services and issues. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

October 25, 2023

Dealership Rating
Employee Rating

Ralph is working on building a wonderful relationship with the customer he was very helpful More

by Polacekalta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2023

Audi Ontario responded

Thank you for choosing Audi Ontario and for your positive review! We are glad that Ralph took great care of you. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

September 04, 2023

Dealership Rating
Employee Rating

I worked with Ralph Perez and he was very helpful. He kept me informed along the way. More

by rsprowls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Audi Ontario responded

Thank you for leaving Ralph this positive review! We are glad that he was both helpful and informative. It is our pleasure to serve you, and we hope that you continue to choose us here at Audi Ontario for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

August 24, 2023

Dealership Rating
Employee Rating

Ralph Perez was very helpful and courteous, attentative, at Audi Ontario I received great customer service. More

by drafteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2023

Audi Ontario responded

Thank you for sharing the positive experience you had with Ralph here at Audi Ontario! We are glad that he took great care of you. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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