Alex Wong
Alex Wong at Audi Ontario

Alex Wong

Service Advisor

Audi Ontario

2272 E. Inland Empire Blvd
Ontario, CA 91764

4.9
95 Reviews
4.9

95 Reviews

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95 Reviews of Alex Wong

April 29, 2024

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Employee Rating

The Audi Ontario service department team is just amazing. They are always so nice and welcoming. Mr. Ralph Perez is very knowledgeable and won’t steer you wrong! I would definitely recommend to make your nex More

by Jocelyn H
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 29, 2024

Audi Ontario responded

Jocelyn, We are grateful for you leaving Ralph this wonderful review and recommendation! We are thrilled to hear that Ralph took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was nice, welcoming and very knowledgeable. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 24, 2024

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Alex Wong as always is so wonderful to work with and always provides excellent customer service! He always makes sure that I receive the best service possible and is amazing to work with. Love Audi On More

by GCC
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 25, 2024

Audi Ontario responded

GCC, Thank you so much for leaving Alex this incredible review! We are glad to hear that Alex took exemplary care of you and your automotive needs. We are happy to know that he was wonderful to work with. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2024

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Our experience with this dealership is always great, everyone is very friendly and professional, nowadays we definitely appreciate that. More

by Janesse1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 15, 2024

Audi Ontario responded

Janesse, We are grateful for you leaving us this wonderful review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that they were very friendly and professional. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 15, 2024

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Alex Wong is an amazing service advisor! He is so knowledgeable and professional with a great personality that it made my whole service experience easy. I was so impressed with the service More

by GCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 16, 2024

Audi Ontario responded

GCC, Providing outstanding and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction and high recommendation! We are thrilled to know that he was so knowledgeable and professional with a great personality. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 03, 2024

Dealership Rating
Employee Rating

My experience at this dealership servicing my Audi was great, Alex Wong was very attentive and made sure the service process was smooth and efficient. Will definitely continue to come to Audi Ontario for More

by gpesantes03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2024

Audi Ontario responded

We are grateful for you leaving Alex this exceptional review! We are thrilled to hear that Alex took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very attentive and made sure the service process was smooth. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

April 02, 2024

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Employee Rating

Came in unscheduled for an electrical issue and was greatwd by Alex Wong. Alex, thank you for being attentive and on top of my vehicles repair, but most of all thank you for keeping updated during the More

by Drake712
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2024

Audi Ontario responded

Drake, We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he was attentive and kept you updated on your vehicle while it was being serviced. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 21, 2024

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I wanted to extend my heartfelt gratitude to Alex Wong for his exceptional assistance and clear explanations regarding the issues with my car. His patience and clarity helped me understand everything that More

by eleishawoodson
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 22, 2024

Audi Ontario responded

Eleisha, We are grateful for you leaving Alex this extraordinary review! We are thrilled to hear that Alex took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that his patience and clarity helped you understand everything that was going on. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

March 20, 2024

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Alex Wong helped with my loaner vehicle while my car was in the shop and kept me updated with the status of the repair. Thanks Alex. More

by dem_dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2024

Audi Ontario responded

We are grateful for you leaving Alex this stunning review! We are thrilled to hear that Alex took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you updated on the status of your vehicle's repair. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 22, 2024

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This service department is absolutely fantastic! Dani Paiz is usually my service advisor, but was on vacation when my vehicle was in need of service. She is always fantastic, and I will say that Ale More

by terri
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Recommend Dealer
Yes

Other Employees Tagged: Dani Paiz

Feb 26, 2024

Audi Ontario responded

Terri, Providing quality and efficient service is so important to us here at Audi Ontario and we are glad that Dani's and Alex's efforts could meet your satisfaction! We are thrilled to know that they were fantastic and did not disappoint you. We look forward to serving you again in the future when the time comes. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

February 08, 2024

Dealership Rating
Employee Rating

Exceptional Maintenance Service, along with Outstanding Customer Care. Our service advisor, Alex Wong, kept us in the loop through the entire process and we could not be more pleased with Audi Ontario. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez, Dani Paiz

Feb 09, 2024

Audi Ontario responded

James, Providing exceptional and quality service is so important to us here at Audi Ontario and we are glad that Alex's efforts could meet your satisfaction! We are thrilled to know that he kept you in the loop of what was going on with your vehicle. Please do not hesitate to give us a call if you ever have any questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi- General Manager

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