Norm Rosen
Norm Rosen at Earnhardt Hyundai  North Scottsdale
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Norm Rosen | Page 7

Service Advisor

Earnhardt Hyundai North Scottsdale

8445 E Frank Lloyd Wright Blvd.
Scottsdale, AZ 85260

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4.8
81 Reviews
4.8

81 Reviews

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81 Reviews of Norm Rosen

March 12, 2016

Dealership Rating
Employee Rating

Great Experience Needed to buy a new car because my last one was stolen. The whole team, especially Drew Gabler, made buying a new car a great experience. I am very More

by tjl352
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Parker , Drew Gabler , James Orosco

Mar 14, 2016

Earnhardt Hyundai North Scottsdale responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Drew was able to provide you with great car buying experience and that you are happy with your new car. If you have any questions, please don't hesitate to reach out to us again. All the best, Mark Rushford General Manager mark.rushford@earnhardt.com

February 19, 2016

Dealership Rating
Employee Rating

Best Dealership in The Valley of the Sun I highly recommend Earnhardt Hyundai North Scottsdale. My family and I have purchased several vehicles from them over the years and have always been t More

by GeorgeFrazier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Femiano, Ben Girard , Doug Bjarko, Bill Johnson, Michael Southern

Feb 22, 2016

Earnhardt Hyundai North Scottsdale responded

George, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Know our working relationship will continue to be successful in years to come. All the best, Mark Rushford General Manager mark.rushford@earnhardt.com

December 30, 2015

Dealership Rating

"ABOVE & BEYOND" Without a doubt, the best dealership and staff I have ever dealt with in buying a vehicle. They make buying a car a memorable experience. My wife an More

by marines
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Femiano , Drew Gabler , Dean Massi

Dec 31, 2015

Earnhardt Hyundai North Scottsdale responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in courteous and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Mark Rushford General Manager mark.rushford@earnhardt.com

December 21, 2015

Dealership Rating

Service & purchase of our Genisis & service of out Sonata Everyone there is great. I'm glad we decided to shop & buy from Earnhardt Hyundai North Scottsdale. The service dept. & sales dept. are top notch More

by JOHNTAGLIA0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tristan Crook

Dec 23, 2015

Earnhardt Hyundai North Scottsdale responded

John, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that we’re able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Mark Rushford General Manager mark.rushford@earnhardt.com

November 09, 2015

Dealership Rating

Car Buying Made Easy I want to commend Earnhardt Hyundai North Scottsdale for making my car buying experience both pleasurable and easy! They were totally up front, no hid More

by TOD.ROSS61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Parker , Amy Blanchaud, Your reception staff was very friendly as well :)

Nov 23, 2015

Earnhardt Hyundai North Scottsdale responded

Your kind words mean lot to us. We appreciate your feedback and are happy to hear that we were able to meet your needs. At Earnhardt Hyundai North Scottsdale, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. Thanks for your recommendation; we look forward to working with you, your family, and your friends in the future.  Mark Rushford General Manager mark.rushford@earnhardt.com

November 02, 2015

Dealership Rating

great dealership and sales people Easy to work with both James and Ian - 3rd. Hyundai I purchased from James Orosco. Great dealership and Salespeople and Finance manager. I recommende More

by SMWOLKOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Parker , James Orosco

Nov 03, 2015

Earnhardt Hyundai North Scottsdale responded

Thank you for your loyalty to our dealership and for taking the time to write this review. James, Ian, and the rest of our team’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer and we are really happy that we have earned your trust. Enjoy your new vehicle! Mark Rushford General Manager mark.rushford@earnhardt.com

October 24, 2015

Dealership Rating

Amazing This was by far the best car buying experience I have ever had. The people at Earnhardt were knowledgable and courteous. No strong arm pressure. I More

by SANDYCAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ibrahim Khan

Oct 26, 2015

Earnhardt Hyundai North Scottsdale responded

Sandy, congratulations on your new vehicle! Thank you for taking the time to write about your experience.  It is magnificent to know that our team was able to provide you with the pressure-free and knowledgeable service that Earnhardt Hyundai North Scottsdale is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Mark Rushford General Manager mark.rushford@earnhardt.com

September 22, 2015

Dealership Rating

No Hassle No pressure, Bill Johnson and Jim Tonelli probed just enough to find my wants and needs. I have have purchased (7) Hyundai's from this dealership an More

by bl4144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tony Femiano, Jim Tonelli, Ian Parker , Doug Bjarko, Kyle Frame, Bill Johnson, James Orosco, Mark, General Manager

Sep 24, 2015

Earnhardt Hyundai North Scottsdale responded

Thank you for this excellent review. It is magnificent to know that Bill, Jim and Tony were able to provide you with the pressure-free service and that could make you feel like a part of the Earnhardt Hyundai North Scottsdale family. We hope you are enjoying your new vehicle. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Mark Rushford General Manager mark.rushford@earnhardt.com  

August 27, 2015

Dealership Rating

Another fantastic experience at Earnhardt Hyundai Great people, great service! I will definitely be returning to this excellent dealership for my future car needs. Thanks especially to Raheem Ojikut More

by TRAVERSE101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 31, 2015

Earnhardt Hyundai North Scottsdale responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Raheem and the rest of our team could make your car shopping experience so pleasurable and stress free. We are glad to hear you a loving your new vehicle. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Mark Rushford General Manager mark.rushford@earnhardt.com

July 15, 2015

Dealership Rating

Trish and her new Santa Fe Thank you for the awesome experience and my new Santa Fe - I love my new SUV and all of the features and my husband is now driving our 2013 Sonata and More

by PATRICIA.NAMISNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julian Foldes, Ian Parker , Type employee names separated by comma.

Jul 16, 2015

Earnhardt Hyundai North Scottsdale responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Earnhardt Hyundai North Scottsdale family with your recent purchase. We appreciate your business and if there is anything else that we can do for you, please feel free to contact us or stop in any time. Mark Rushford General Manager mark.rushford@earnhardt.com

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