Noah Reed
Noah Reed at Smithtown Volkswagen
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Noah Reed | Page 3

Service Advisor

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.8
130 Reviews
4.8

130 Reviews

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130 Reviews of Noah Reed

May 01, 2024

Dealership Rating
Employee Rating

Service rep. kept me informed and updated each step of the way. Great service throughout. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive feedback! We're delighted to hear that our service representative kept you informed and updated every step of the way, providing great service throughout your experience. Ensuring clear communication and attentive service is a top priority for us, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

April 30, 2024

Dealership Rating
Employee Rating

Very pleased with service. Easy online appointment. Noah very professional. Always happy with VW service. More

by LHSILVA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

April 25, 2024

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Employee Rating

Fast easy and efficient service. Everyone is always so nice in the Smithtown location. Very happy More

by CHRISB101982
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our service fast, easy, and efficient at our location. Providing exceptional service and ensuring a pleasant experience for our customers is always our top priority. We appreciate your kind words and look forward to serving you again in the future.

April 24, 2024

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The service employees took me in right away even thought I didn't have an appointment. They were polite and helpful More

by JSPATARO28
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell

Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive experience with us. We're glad to hear that our service employees were able to accommodate you promptly, even without an appointment. Providing polite and helpful service is our priority, and we're pleased that we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

April 24, 2024

Dealership Rating
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My service experience was excellent as always. I appreciate I was communication skills and follow through. More

by cpetillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Weiner

Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive feedback about your service experience. We're pleased to hear that you found our communication skills and follow-through to be excellent. Providing top-notch service is our priority, and we appreciate the opportunity to assist you. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

April 21, 2024

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Noah was very communicative during the whole appointment. The explanations all sent by text made it easy to understand. More

by Sheehanwilliam
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Smithtown Volkswagen responded

We sincerely appreciate your feedback regarding your recent appointment with Noah. It's fantastic to hear that Noah's communication throughout the appointment was exemplary and that the explanations provided via text were clear and easy to understand. Ensuring transparent and effective communication is one of our top priorities, and we're delighted that Noah was able to meet your expectations in this regard. If you have any further questions or require assistance in the future, please feel free to reach out. We're here to help.

April 19, 2024

Dealership Rating
Employee Rating

This has been the best dealership experience i have ever received!! Noah was awesome! Every employee here were extremely attentive to my needs and were so helpful. I highly recommend them .In fact I did ,my More

by docstudawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: young man in the parking lot with blue frame glasses i forgot his name.

Apr 22, 2024

Smithtown Volkswagen responded

We are truly honored by your kind words and thrilled to have provided you with the best dealership experience. Noah and our entire team are dedicated to ensuring that every customer receives exceptional service, and we're delighted that you found Noah to be awesome and our team to be extremely attentive and helpful. Your recommendation means the world to us, and we're grateful that you've entrusted us with your daughter's service needs as well. Thank you for recognizing our efforts, and please don't hesitate to reach out if there's anything else we can assist you with in the future.

April 17, 2024

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Employee Rating

Excellent customer service. Noah and Nick were extremely attentive to my needs and were very helpful. More

by ajm3174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Weiner

Apr 17, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share about your experience! We are happy to hear that Noah and Nick were able to assist you.

April 16, 2024

Dealership Rating
Employee Rating

Another fast visit. Thanks to all staff and management. You will have all my future business! More

by Ex bronco owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jhon Jaramillo

Apr 17, 2024

Smithtown Volkswagen responded

That's fantastic to hear! We're thrilled that you had such a positive experience with us. Our team is committed to providing efficient service and ensuring every visit is smooth and satisfying. We can't wait to welcome you back for your future needs! If you have any questions or need assistance in the meantime, feel free to reach out.

April 13, 2024

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Employee Rating

Great experience, went in to get an oil change. Got an oil change and tires rotated at reasonable cost. Very helpful. More

by LIZBROGAN530
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We're pleased to hear about your positive experience and we look forward to serving you again soon!

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