Nicole Darling

Friendly & Helpful, offered a ride to my house and back as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. as the wait for service & completion was almost an hour even though I made a 3pm appointment for service. More

by SKEUPER Verified Customer Verified Customer

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Friendly, efficient and trustworthy:) Heiser’s service department is well run and easy to schedule. Thanks Heiser! department is well run and easy to schedule. Thanks Heiser! More

by lois Verified Customer Verified Customer

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The people were very nice and cordial. ..and the sales man will wad awesome..thank you ..and the sales man will wad awesome..thank you More

by timothy.perleberg Verified Customer Verified Customer

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When I need service I can always get an appointment that fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is ver fits my schedule. When I am in for service the service writer is very helpful and I am kept up to date how my service is progressing. Everyone is very friendly which makes my appointment satisfying. I would recommend Heiser to my friends and family More

by RMILLER2009 Verified Customer Verified Customer

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Overall the experience was pretty good the staff was friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied friendly and courteous they finished my car in a reasonable time frame, so we're all have to say I was satisfied More

by Randall Verified Customer Verified Customer

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I appreciate the friendly service and greatness Nicole and her team did with my car to get me back on the road. Nicole is awesome at her job and she is very patient and very knowledgeable all stars and her team did with my car to get me back on the road. Nicole is awesome at her job and she is very patient and very knowledgeable all stars More

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My experience was awful. The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a m The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a machine breaking while my car was on it, which was not communicated to me until I called to figure out why there weren't updates after three days. Then, I find out later my keys were lost and the rep was not transparent about that. At one point, my entire vehicle was unaccounted for and I had to walk the lot to find it for them. The loaner was also not communicated to the team so it was not ready when I showed up to get it. Then when my car was finally ready, I left the lot and within minutes my tire was low on air showing it had not been fixed so I had to go in again. The only positive was working with Asha. She was a pleasure. More

by STEPHAK88 Verified Customer Verified Customer

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Very helpful and showed she cared about the situation and she was quick 10/10 she was quick 10/10 More

by asundeaira.gandy19 Verified Customer Verified Customer

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I appreciate the friendly service and willingness to fit me in for a quick repair and get me back on the road. Nicole was awesome and her electric personality is very welcoming and she was super helpful in me in for a quick repair and get me back on the road. Nicole was awesome and her electric personality is very welcoming and she was super helpful in fitting me in. More

by cgreer360 Verified Customer Verified Customer

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Nicole was awesome. She kept us informed of how the service was going. The service on our vehicle was also very good. She kept us informed of how the service was going. The service on our vehicle was also very good. More

by TMP Verified Customer Verified Customer

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