Asha McDaniel
Asha McDaniel at Heiser Chevrolet
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Asha McDaniel

Service Advisor

Heiser Chevrolet

10200 W. Arthur Ave.
West Allis, WI 53227

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4.2
49 Reviews
4.2

49 Reviews

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49 Reviews of Asha McDaniel

May 15, 2024

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Employee Rating

I had an appointment May 11th at 8 am for a recall get there to find out that the person has called in. Not fair no one called me to let me. I work Monday through Friday my weekend are usually my relaxing More

by LILLIE_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

May 15, 2024

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Employee Rating

Terrible service department. Lost my phone number and when I called them they didn't answer - multiple times! More

by PGUNDERSEN
Service Price Transparency
Workmanship
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Recommend Dealer
No
May 16, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

April 30, 2024

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Employee Rating

I appreciate the friendly service and greatness Nicole and her team did with my car to get me back on the road. Nicole is awesome at her job and she is very patient and very knowledgeable all stars More

by Tiannajordan23
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Megan Shulta, Nicole Darling

Apr 30, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 25, 2024

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Employee Rating

My experience was awful. The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a m More

by STEPHAK88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicole Darling

Apr 30, 2024

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

April 22, 2024

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Employee Rating

Very helpful and showed she cared about the situation and she was quick 10/10 More

by asundeaira.gandy19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Darling

Apr 25, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 18, 2024

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Employee Rating

I didn’t purchase my vehicle from Heiser , but have made it my preferred service dealer. I brought my vehicle in for my second , first xx Heiser, oil change and tire rotation. I’m very satisfied with the se More

by mwagner28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

April 09, 2024

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Employee Rating

I will never bring other car to them. Told me it would be around $1200 to fix the car. That had nothing todo to really fix it. More

by Milwaukee_guy_17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2024

Heiser Chevrolet responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

March 08, 2024

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Employee Rating

I had to come back as they didn’t check the tire pressure after rotating tires. More

by LEAZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 12, 2024

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447

February 08, 2024

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Employee Rating

Fast, friendly and respectful Easy to schedule an appointment and had all items that I needed replaced in stock More

by BIVEY72
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Yes

Feb 12, 2024

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 19, 2024

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Employee Rating

Car was fixed in a timely manner and the ladies in the service department did an excellent job being patient with me and answering all my questions. I felt very taken care of through a stressful time. More

by NCITHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy

Feb 06, 2024

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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