Nicole Bandera | Page 12

I was able to make an appointment for an oil change at Southern RAM. I’m actually closer to Starr Motors in Suffolk, but they only had the option to do a first come first serve for oil changes and i had Southern RAM. I’m actually closer to Starr Motors in Suffolk, but they only had the option to do a first come first serve for oil changes and i had to wait at least 2 hours. I made appointment at Southern and was done with oil change within an hour. More

by jeff@jeffcolley.com Verified Customer Verified Customer

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Everyone tried to 'upsell' me instead of just what I asked them to do. Nicole was very robotic and not friendly! I may not return. asked them to do. Nicole was very robotic and not friendly! I may not return. More

by Justsamgilchrist Verified Customer Verified Customer

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They handled the recall without any issues. I will revisit for repairs in the future. I will revisit for repairs in the future. More

by jimmydagreat1 Verified Customer Verified Customer

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I’ve been trying to get a hold of Paul for months. I’ve left several voicemails and emailed but he has not responded. I’ve left several voicemails and emailed but he has not responded. More

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Good That's alot of words for just good service Good service, Good service, Good service service, Good service, Good service More

by felicianod1 Verified Customer Verified Customer

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Everything about my experiences has been wonderful. Thats why I always come back. The staff and salesman are always the most respectful and knowledgeable about their products and service. 5 star servic Thats why I always come back. The staff and salesman are always the most respectful and knowledgeable about their products and service. 5 star service everytime. ?????????? More

by Extraonions Verified Customer Verified Customer

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Mechanical issues were not addressed until the third time around. Truck was left in the parking lot over 2-3 weeks without a word to the customer as far as time frame. Customer was charged for a water pump t around. Truck was left in the parking lot over 2-3 weeks without a word to the customer as far as time frame. Customer was charged for a water pump that did not stop the leak on first try. 2nd try customer was charged for a radiator that didn't fix the leak. On the 3rd attempt from the leak the Mechanic replaced the thermostat and the thermostat housing that was about to stop the leak. Customer was not offered a loaner car or anything. The truck was placed in the shop roughly around Jan 2 or Jan 4,2024. Customer finally received the vehicle back February or Feb 6,2024. Customer should have never been charged and this type of service is the lowest form of service that I have ever seen with a Southern dealership. I own 3 Mopar/Dodge products. I will never visit or recommend anyone who needs superior and quality service. More

by crosbysanantonio Verified Customer Verified Customer

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No issues. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. Friendly and respectful. Could use military discount though. The coupons from the site don’t quite work. More

by wisnerrf Verified Customer Verified Customer

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Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More

by STEVIETAYLOR50 Verified Customer Verified Customer

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No comment about the dealership at this point in time. It was my first time with the new ownership. It was my first time with the new ownership. More

by DLSIPES3 Verified Customer Verified Customer

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