Ty Brown
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
40 Reviews
Write a ReviewDealership Experience
5 yrs, 11 mos
Industry Experience
5 yrs, 11 mos
40 Reviews of Ty Brown
April 27, 2024
The service department is very courteous and the main reason that I am pleased to have my car serviced there. reason that I am pleased to have my car serviced there. More
Other Employees Tagged: Glenn Turner
April 21, 2024
Easy booking and great service with flexible schedule! Saturday appointments make it super easy to be able to get in! Saturday appointments make it super easy to be able to get in! More
Other Employees Tagged: Nicole Bandera, Liv Williams, Glenn Turner, Jennifer Griffith , TORIN Cunningham
April 10, 2024
Helpful with providing information. Ashley, Nicole, & Ty had great communication regarding my repair needs. Thank you Ashley, Nicole, & Ty had great communication regarding my repair needs. Thank you More
Other Employees Tagged: Nicole Bandera
March 13, 2024
Quick, Reliable, professional, great communication, offered options, words to meet this nonsense 15 word minimum offered options, words to meet this nonsense 15 word minimum More
Other Employees Tagged: Nicole Bandera, Joe Hancock, Larry Stevens, Liv Williams, Glenn Turner, Jennifer Griffith, Madison Hunnings
February 11, 2024
My original advisor, Ty brown, was as unresponsive and I had to constantly pull for information. Then I was assigned a new advisor and tracking my truck was supposed to be fixed in a given day but never go had to constantly pull for information. Then I was assigned a new advisor and tracking my truck was supposed to be fixed in a given day but never got a call/email so I showed up to the dealership and finally figured out my truck would be ready before closing. Not saying the dealer does bad work, but as a customer you should stay informed and not forced to getting updates yourself. Would I have work done by them again, yes probably, but would set my expectations prior to departing for updates and feeding me info More
Other Employees Tagged: Jennifer Griffith
February 11, 2024
Overall experience was great. I just wish I didn't have to pay for an UBER to get my vehicle. It's a 5 min drive, and I waited 3 hrs for a pick up from the dealership driver befor I just wish I didn't have to pay for an UBER to get my vehicle. It's a 5 min drive, and I waited 3 hrs for a pick up from the dealership driver before I decided to get an UBER. More
Other Employees Tagged: Ty Brown
November 07, 2023
Very disappointed. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. Will not be coming back to this dealer. In the process of purchasing a new Jeep as well but will go to another dealer. More
Other Employees Tagged: William Florence
November 02, 2023
Everything was awesome no complaints. Everyone was so friendly and helpful. Definitely recommend them to have car serviced Everyone was so friendly and helpful. Definitely recommend them to have car serviced More
Other Employees Tagged: Nicole Bandera, Liv Williams, Glenn Turner, Jennifer Griffith