Nate Harlan
Nate Harlan at Midtown Kia
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Nate Harlan | Page 3

SERVICE ADVISOR

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.4
43 Reviews

Hi, my name is Nate Harlan also known as Farley. I take pride in my customer service skills. I love my customers like family and I strive to make even the most frustrating circumstances better

Dealership Experience

11 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

BG CERTIFIED

Customer service specialist

View more specialties & trainings
4.4

43 Reviews

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43 Reviews of Nate Harlan

February 29, 2024

Dealership Rating
Employee Rating

Very friendly. Nice service department. We like the dealership. Need to serve donuts or cookies. More

by TERRYRICHMOND591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Mar 01, 2024

Midtown Kia responded

Thank you, Terry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 27, 2024

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Employee Rating

They was great! Came in with certain criteria for income and down payment walked out with an amazing 2018 Malibu! More

by walkerchelsea217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NATE HARLAN

Feb 28, 2024

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new Malibu!

February 23, 2024

Dealership Rating
Employee Rating

It was a rocky start but Nathan was very helpful with keeping in contact with me. This a very busy dealership and I understand my repair was tedious. They got the job done and my car is running great. I More

by HABO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2024

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

February 16, 2024

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Quick and fast to upgrade my car software. Fast appointment and quick to schedule a ride to get my car. Very happy for the good service. More

by nickglott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Feb 18, 2024

Midtown Kia responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

February 15, 2024

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Employee Rating

I got my second oil change Saturday and my car started leaking oil a few days later. I brought it in this morning and it is 5:39 and I am still waiting on my car. More

by kari_1110
Recommend Dealer
No

Other Employees Tagged: NATE HARLAN

Feb 19, 2024

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 02, 2024

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Employee Rating

This dealership is great to work with. I love that they provide lyft rides so that I don't have to wait around for 2 hours and I can go have breakfast or lunch while I wait. More

by LOGANPLEASANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Feb 02, 2024

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

February 02, 2024

Dealership Rating
Employee Rating

I called several times to check on the status. Most of the time someone from the scheduling department would just tell me they would have an advisor call me and no one would ever call. One time th More

by JWMCCLURE89
Recommend Dealer
No

Other Employees Tagged: NATE HARLAN

Feb 05, 2024

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 28, 2024

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Employee Rating

Such a wonderful experience and would recommend to buy at midtown Kia. Thank you and love my new Soul! More

by Patricia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Creveling, Mike Mellor, Ron Karmen, Shelly Myers , JEREN BAYLOCK, Bryan Newpher

Jan 28, 2024

Midtown Kia responded

Patricia, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new Kia Soul! Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

January 27, 2024

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I have not used the services at this time but everybody I’ve spoken to schedule my first service has been very nice. More

by ANGEL_92683
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Midtown Kia responded

Angel, Thank you for your very kind review. Nate and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

January 26, 2024

Dealership Rating
Employee Rating

I showed up for just a detail at 11:15 and i did not get my car back until 3pm. More

by Chelsey eastin / chris Frederick
Recommend Dealer
Yes

Other Employees Tagged: NATE HARLAN

Jan 26, 2024

Midtown Kia responded

Thank you for your review, and we apologize for the long wait. We appreciate your business and hope you will give us another opportunity to serve you and show our commitment to great customer service!

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