Nate Harlan
Nate Harlan at Midtown Kia
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Nate Harlan | Page 2

SERVICE ADVISOR

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.4
44 Reviews

Hi, my name is Nate Harlan also known as Farley. I take pride in my customer service skills. I love my customers like family and I strive to make even the most frustrating circumstances better

Dealership Experience

10 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

BG CERTIFIED

Customer service specialist

View more specialties & trainings
4.4

44 Reviews

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44 Reviews of Nate Harlan

April 03, 2024

Dealership Rating
Employee Rating

Professional, polite and quick service. Always friendly and willing to help with whatever my needs are. I needed a part and it was ordered same day without any hassle. 10 out of 10 would r More

by madolynn.wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2024

Midtown Kia responded

Thank you for taking the time to share your feedback with us, Madolynn. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 30, 2024

Dealership Rating
Employee Rating

Professional, friendly, Kelly me informed. Overall great experience. Waiting area was clean and water/coffee.. More

by kimberlykaye55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 31, 2024

Midtown Kia responded

Kimberly, Thank you for your business and this review. We're happy to hear Kelly and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Mar 31, 2024

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Kelly here at Midtown Kia. We appreciate your business and hope to see you again soon!

March 12, 2024

Dealership Rating
Employee Rating

I took my 12 year Kia into the dealership just for recall work, and I was treated like a king. Even though I had only owned the car for 4 months More

by SNAKEDOCTORAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Mar 12, 2024

Midtown Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

March 09, 2024

Dealership Rating
Employee Rating

It was nice, first oil change It was nice, nice Kia dealer place, I enjoyed the coffee ?? More

by vucetic9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: NATE HARLAN

Mar 09, 2024

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

March 08, 2024

Dealership Rating
Employee Rating

In the 20+ years that I’ve been purchasing cars from dealerships or using their Service centers, I’ve never had a terrible experience as I have with Mid-Town Kia. Simply put, I will never recommend this More

by SAMMAYBLACKWELL
Recommend Dealer
No

Other Employees Tagged: NATE HARLAN

Mar 13, 2024

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 06, 2024

Dealership Rating
Employee Rating

Great experience. Friendly and helpful. It was a great experience. The facility is clean. Nate was very helpful and friendly. More

by kristy.jurko
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: NATE HARLAN

Mar 06, 2024

Midtown Kia responded

Kristy, Thank you so much for your kind words for Nate, and for taking the time to leave us this wonderful feedback!

March 06, 2024

Dealership Rating
Employee Rating

Nate was amazing, got us scheduled after the online scheduling failed to do so. He was very communicative and prompt. Repairs went well. More

by sarah69
Recommend Dealer
Yes

Other Employees Tagged: NATE HARLAN

Mar 07, 2024

Midtown Kia responded

Sarah, Thank you for your business and this review. We're happy to hear Nate and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 03, 2024

Dealership Rating
Employee Rating

Waited for 3 hours no one checked in on me or offered water or anything More

by carrie&sean
Recommend Dealer
No

Other Employees Tagged: NATE HARLAN

Mar 06, 2024

Midtown Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 03, 2024

Dealership Rating
Employee Rating

I had no complaints with my experience. Everything went smoothly with my purchase. Much appreciated! More

by JILLYOUNG499
Recommend Dealer
Yes

Other Employees Tagged: HUSTON JANAK

Mar 03, 2024

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Jill, and we hope to see you again!

March 02, 2024

Dealership Rating
Employee Rating

Everything was handled in a timely manner. Go here every time I need an oil change or any type of maintenance. Reliable place to have service done. More

by alyssa.ritchey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Mar 02, 2024

Midtown Kia responded

Thank you, Alyssa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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