Hi, my name is Nate Harlan also known as Farley. I take pride in my customer service skills. I love my customers like family and I strive to make even the most frustrating circumstances better
Read moreDealership Experience
11 mos
Industry Experience
6 yrs, 4 mos
Specialties & Trainings
BG CERTIFIED
Customer service specialist
Kia certified
View more specialties & trainings43 Reviews
Write a Review43 Reviews of Nate Harlan
January 25, 2024
had brought me kia sportage in earlier in the week (on the 15th). i was told my connection was bad and that they cleaned the part and that everything was back up to par. once i had received my car the cod the 15th). i was told my connection was bad and that they cleaned the part and that everything was back up to par. once i had received my car the code reader was still attached to my vehicle. that same day my check engine light came back on. i called the dealership and was told i would be top priority come thursday morning (19th). my car was in the shop all day and i had to call multiple times to speak to the advisor. once i finally got a hold of them they had told me that their system was down and that the technician didn’t want to stay to get it up and running. i did not feel like a priority by any means. very unhappy with my service. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
January 25, 2024
First place I bought a new car! The service is always good. I want to continue to take my car for aervice. The service is always good. I want to continue to take my car for aervice. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK, Spydie was exceptional
January 24, 2024
Same error lights when we left as when we brought it in. Didn't fix it but sent it out the door. Didn't fix it but sent it out the door. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
January 20, 2024
Came in for recall services and and was processed quickly. Professional and courteous. Top notch service quickly. Professional and courteous. Top notch service More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK, JOE CYR
January 20, 2024
Completely ignored my issue with my wife's car. Didn't even do the work they were supposed to do. Now I have to go to okc on Tuesday to get my wife's car. It didn't need a oil change. You guys lied Didn't even do the work they were supposed to do. Now I have to go to okc on Tuesday to get my wife's car. It didn't need a oil change. You guys lied to me and my wife. Went to okc yesterday. Found out my whole assy for my wife's exhaust the pin inside broken off. This could've been done by midtown kia. I'm am completely against going back to you guys. I don't have a "oil leak" before I even brought in I'm the one that put the oil in it the day before. Yall drained my oil and said it was an oil leak. It's not a dam oil leak. Cause you obviously didn't do the job right. 🙄 this is xxxxxxxx. Cheat me out of almost 300 dollars. Thanks on being a untruthful. Costing me more money on the dam car. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
January 18, 2024
Everyone was wonderful and happy to help as soon as we entered the establishment. The attendee was very informative and patient when explaining the process and answering any questions I had. entered the establishment. The attendee was very informative and patient when explaining the process and answering any questions I had. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
January 11, 2024
Great people that are friendly. Fast service. Really like that they allow dogs in the dealership. Fast service. Really like that they allow dogs in the dealership. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
January 01, 2024
I came into the dealership very upset, worried about my car and hurried for lack of time. These people made me feel like part of a Family it has just become my go to for any of my kia needs car and hurried for lack of time. These people made me feel like part of a Family it has just become my go to for any of my kia needs More
Other Employees Tagged: Sam Creveling, Mike Mellor , JEREN BAYLOCK
December 31, 2023
I am quite pleased with the people that helped me and the service was good. I will be back if I need any more work on the car. service was good. I will be back if I need any more work on the car. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK
December 28, 2023
They did an excellent job on the oil change today when my daughter brought the car in. daughter brought the car in. More
Other Employees Tagged: Mike Mellor , JEREN BAYLOCK