Monomoy Ghosh | Page 2

Best buying experience I have had buying a new car! I was very pleased with whole process, sales staff was very knowledgable, friendly and courteous. Sympathetic to my needs, Mike O'brien really made me I was very pleased with whole process, sales staff was very knowledgable, friendly and courteous. Sympathetic to my needs, Mike O'brien really made me feel at ease and comfortable during the whole buying process. He answered all questions and really went to bat to get me the best deal he could. I can tell these guys have a high view of customer service, which is how it should be. I will be referring my family and friends to this dealership for their next purchase! More

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Excellent customer service. Jennifer answers all of my questions and explained all of the features of the models I am interested in. I am very impressed with the dealership and the cars. questions and explained all of the features of the models I am interested in. I am very impressed with the dealership and the cars. More

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Dennis was great! We had a little hiccup with the car we purchased but Dennis did an awesome job of making sure it was taken care of promptly and courteously. We would recommend him to everyone! purchased but Dennis did an awesome job of making sure it was taken care of promptly and courteously. We would recommend him to everyone! More

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Everyone was great to work with. Very friendly and professional. They made the process of purchasing a vehicle very easy. I Highly recommend Gerald Subaru. professional. They made the process of purchasing a vehicle very easy. I Highly recommend Gerald Subaru. More

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Painfree experience We arrived late and Jeff came up and introduced himself and asked if he could help us find who we were looking for.Well we ended up working with Jeff We arrived late and Jeff came up and introduced himself and asked if he could help us find who we were looking for.Well we ended up working with Jeff the next 4hrs and drove home with the car we came for.Jeff spoke so well and was so knowledgeable of the Outback that you believed he was part of the TEAM that designed the thing.Buying a car is allways stressful no matter how well you are prepared and you leave feeling like you might have made a mistake, well it was a long day but Jeff made the process easy and moved along quite well.This is our 2nd car from GRAND of Naperville and would recommend working with Jeff if you are interested in a car. More

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Detailed and Understanding of Needs/Capabilities Eddy and Manny spent considerable amount of time explaining all the features the different models had to offer and were always willing to answer any q Eddy and Manny spent considerable amount of time explaining all the features the different models had to offer and were always willing to answer any questions I had about service,cost,quality, features, capabilities of the different models. Followed up regularly. Excellent customer service. More

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Paolo did an awesome job with my car counting experience. I didn’t feel pressured at all to buy a vehicle. He helped me find my perfect car. I didn’t feel pressured at all to buy a vehicle. He helped me find my perfect car. More

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Great experience! We were first time new car buyers with an awful high pressure experience at Napeltons that we walked away from. We are so glad that we found Jeff at G We were first time new car buyers with an awful high pressure experience at Napeltons that we walked away from. We are so glad that we found Jeff at Gerald. At first we were a little skeptical due to what we experienced previously. The quote that Jeff provided us was fair and we were able to get a little bit more off of that. Everything about the car buying experience went great! I would highly recommend Jeff at Gerald for a no pressure, honest, transparent car buying experience. More

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Used car I found the car on the internet the week before. Manny contacted me right away. I was in and out of the dealership in 2 hours. That is the way interne I found the car on the internet the week before. Manny contacted me right away. I was in and out of the dealership in 2 hours. That is the way internet sales should be. Good job to Kenny and Jon. More

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Mr. Eddy Orellana never gave up. Searching for a vehicle is always a challenging and daunting task, be ready for a marathon. My wife and I were on a mission and we were on a tight bud Searching for a vehicle is always a challenging and daunting task, be ready for a marathon. My wife and I were on a mission and we were on a tight budget. Some two months back, we emailed our request and timeframe for a Subaru Outback Premium. Only Mr. Manny Ghosh out of all who emailed, understood our quest and most importantly our timeframe . He was thankful, explained that figures are not available, weeks in the future, however, he will continue to be aware of my leasing parameters and keep me up to date and informed; his web brochures and video are helpful and informative. Mr. Eddy was very patient, knowledgeable and listens. He gave us some great options and kept us focus and sometimes a little relaxed. We were ready to leave, but he was interested to keep all lines open and continue on working out the numbers, he believed that we will acquire our vehicle and never gave up to complete our mission. Thank you very much Mr. Eddy and Mr. Manny! More

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