Moe Borno | Page 22

Sales expereince Patient and thorough educators. Now that we own a VW the team has made us feel a part of their family. Highly recommend seeking out Ryan to help nar Patient and thorough educators. Now that we own a VW the team has made us feel a part of their family. Highly recommend seeking out Ryan to help narrow your selection and then teach the finer points of being VW owner/operator. Oh- one last thing. You need to seek out and at least shake their manager, Mo Borno’s, busy hand. More

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Helpful He was very helpful with his service he helped my wife find the perfect car for her and i will recommend Sam to anyone that needs help for a car He was very helpful with his service he helped my wife find the perfect car for her and i will recommend Sam to anyone that needs help for a car More

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Excellent Experience I had a wonderful experience. I was greeted as soon as I came to the door and I was offered a drink. I felt very comfortable. I spoke with Moe over th I had a wonderful experience. I was greeted as soon as I came to the door and I was offered a drink. I felt very comfortable. I spoke with Moe over the phone and he made sure the car I was interested in was available by the time I got there. Sam Iam took out a lot of time to help my family and I purchase a vehicle. Excellent service! More

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Not your typical automobile purchase Typically, I walk into a car dealership with a certain expectation of frustrations to come. Sam listeed to what I needed and had understanding of wha Typically, I walk into a car dealership with a certain expectation of frustrations to come. Sam listeed to what I needed and had understanding of what I was looking for and made the experience exceptional. Sam took the time to introduce me to management as well as the service department and provided a top-notch experience. I will be recommending this dealership to my colleagues and friends and encourage those reading to do so as well. Rob Rogers and Lisa Rogers More

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Awesome Product from a Super Dealership! After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and nev After a month of comparing the SUVs (Enclave, Explorer, Highlander, Outback, Pilot, Forerunner, Sequoia, Traverse, …) we drove off in an Atlas and never looked back! VW’s Atlas checked all the boxes for us. Too many factors to list here but we will mention Atlas’ leatherette seating that actually looks, feels, and lasts much better than leather, cleans a lot easier than cloth, and offers an animal-friendly alternative. Thank you to VW for the choice, just cloth or leather seating from the competition. Atlas also provides significantly more usable cargo space with clever rear seats that fold truly flat and lock down to minimize cargo bouncing (VW designers must be dog owners). Atlas’ driver controls and radio/media/technology functions are intuitive and laid out logically. No afterthoughts in this vehicle. It is an unbelievable value offering the timeless styling, superior fit and finish, stable quiet ride, and confident handling of SUVs priced significantly more yet Atlas’ factory warranty is twice as long! The only way to make an Atlas better is to get it at a dealership that knows its products and is serious about selling vehicles. We did a lot of visiting and comparing. We got to know most of the VW South Charlotte staff. Kwasi was with VW in Germany and knows just about everything on any model VW ever made -- his passion for the brand clearly shows. Jay helped us test drive various models always with a relaxed smile even around closing time or in the rain. One thing we appreciated was that the sales staff “shares” customers so you get the help you need whenever you want it, no waiting. Regarding the price, we always shop around giving each dealership one chance to offer us their best “out the door” price. Many dealerships wait until the end of the month to get serious. Every day is the “end of the month” at this dealership. Moe (Sales Manager) clearly respected our time and our request offering us our best initial price and because of their huge inventory they had the exact Atlas we wanted. We spent a little more time looking at the Highlander and Pilot (just to be sure) but the more we looked, the better the Atlas got. We went back to buy our Atlas but it was sold, disappointing but fair. We started discussing another Atlas in their inventory when Patrick (another Sales Manager we had not met) comes over and joins the conversation to tell us they located at least two more of the exact Atlas we wanted and would have one delivered for us to test drive around noon the next day (this was around 7pm). The team approach of this dealership, at all levels, is unbelievable. They want your business and their effort shows. We can also tell you their service department is super as we have used them to service our two TDIs for over a decade. Joerg from service also gladly answered some of our mechanical Atlas questions before we purchased. We would give this dealership 10 stars (out of a possible 5) if we could! More

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