Joerg Kuehni
Joerg Kuehni at Volkswagen of South Charlotte
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Joerg Kuehni

Service Advisor

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.6
107 Reviews
4.6

107 Reviews

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107 Reviews of Joerg Kuehni

April 09, 2024

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Employee Rating

it was a pleasure working with Spiros. He was helpful and understood what I was looking for. No pressure at any time. The other people I worked with were very nice as well. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 10, 2024

Volkswagen of South Charlotte responded

Hi, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

April 05, 2024

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Everyone at the dealership was very friendly, pleasant and helpful. It made my purchase process easier than expected. More

by JDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 07, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

March 05, 2024

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Employee Rating

I had a great experience with Volkswagen of South Charlotte. Everyone there was welcoming and friendly and my salesman Matt Hettel was top notch with customer service, care and concern of all my SUV More

by Alisha F.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Hettel, Alex Terrell

Mar 08, 2024

Volkswagen of South Charlotte responded

Hi Alisha, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2024

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Employee Rating

I have done business with Volkswagon of Charlotte for over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His cust More

by Tracy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: John Schmidt

Mar 03, 2024

Volkswagen of South Charlotte responded

Hi Tracy, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 24, 2024

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Employee Rating

I’ve been a VW customer of this dealership for many, many years. Why? Because they get it right. The fact that I am recognized by not only the service professionals but also the sales professionals (Spiro) m More

by ssteinbronn1967
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Hand , David in finance

Feb 26, 2024

Volkswagen of South Charlotte responded

Hi, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 25, 2024

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Had a great expiernce trading my cat in for a newer model of the Taos and got the price I wanted More

by Aislinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Hahn, John Schmidt

Jan 27, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 20, 2023

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Employee Rating

Excellent customer service! Timely and very helpful. It is the people at this dealership that make me loyal to VW! More

by colleen.koss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 22, 2023

Volkswagen of South Charlotte responded

Hi Colleen, we're glad to hear our staff took such great care of you! Here at Volkswagen of South Charlotte we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

July 29, 2023

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Employee Rating

I had a fantastic experience with Moe! This purchase what is my sixth Volkswagen and I have never had somebody go through all the features of the car with me and make sure I was set up bef More

by jennifersassman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 01, 2023

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

June 12, 2023

Dealership Rating
Employee Rating

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char More

by sailormeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2023

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our Service Manager, John Schmidt, at (704) 552-6500 to share more details about your visit so we can make things right.

March 28, 2023

Dealership Rating
Employee Rating

Staff is knowledgeable on all aspects of the buying experience. I never felt pressured to do anything I didn’t want to. Finally I was given the best service in finding what fit me, my budget and my wan More

by Cm4654
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alden Sink, Jendy Rodriguez , Saaid Olmedo

Mar 30, 2023

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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