John Schmidt
John Schmidt at Volkswagen of South Charlotte
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John Schmidt

Service Advisor

Volkswagen of South Charlotte

9900 South Blvd
Charlotte, NC 28273

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4.4
64 Reviews
4.4

64 Reviews

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64 Reviews of John Schmidt

March 01, 2024

Dealership Rating
Employee Rating

I have done business with Volkswagon of Charlotte for over 15 And Kwasi is not a five, but a 10! He is patient caring and doesn’t push you into any bad decisions. He is always willing to help! His cust More

by Tracy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joerg Kuehni

Mar 03, 2024

Volkswagen of South Charlotte responded

Hi Tracy, we are pleased to hear of your experience with us here at Volkswagen of South Charlotte. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 25, 2024

Dealership Rating
Employee Rating

Had a great expiernce trading my cat in for a newer model of the Taos and got the price I wanted More

by Aislinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Hahn, Joerg Kuehni

Jan 27, 2024

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

January 06, 2024

Dealership Rating
Employee Rating

The staff was very friendly and helpful. I knew what I wanted and they were able to give me information and make the whole process as easy as possible. More

by rushersavannah3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gene Patel

Jan 07, 2024

Volkswagen of South Charlotte responded

Hi, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2023

Dealership Rating
Employee Rating

VW of South Charlotte is a bait and switch house. Avoid. Avoid. Avoid. Scheduled in advance to have my sun roof seal replaced while I wait. 88$ part. 20 minute job. 1 hour later, they want to char More

by sailormeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 15, 2023

Volkswagen of South Charlotte responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our Service Manager, John Schmidt, at (704) 552-6500 to share more details about your visit so we can make things right.

October 18, 2022

Dealership Rating
Employee Rating

Have bought six cars from VW S. Charlotte and everyone we’ve dealt with has been cordial, knowledgeable and great to deal with. If it ain’t broke, no need to fix it😊. More

by Bob Gil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2022

Volkswagen of South Charlotte responded

Hi Bob, thank you for your kind review; we are happy to pass along your comments to the team here at Volkswagen of South Charlotte! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 23, 2022

Dealership Rating
Employee Rating

Spiros and the entire team were amazing! ! Not the typical car buying experience I was use to, these guys introduced everyone in the negotiation process and hand held us to the final sale. Gr More

by smythredfern
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spiros Dedis, Brandon Douglas

Sep 25, 2022

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte, and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 12, 2022

Dealership Rating
Employee Rating

I’ve purchased many cars in my life but this is by far the best experience I’ve ever had. Spiros went over every feature of the car and won my husband over who wasn’t a fan of VW. Brandon gave us excell More

by spunkyjordan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Spiros Dedis, Brandon Douglas , Saaid Olmedo

Sep 14, 2022

Volkswagen of South Charlotte responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Volkswagen of South Charlotte and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 21, 2022

Dealership Rating
Employee Rating

Check engine light, oil change. Got me right in 7am next day. John Keating excellent communication. Even though it took much of the day - provided a shuttle to work and from work More

by ericn.dibble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Hahn, Joerg Kuehni

May 22, 2022

ericn.dibble responded

Verified

May 03, 2021

Dealership Rating
Employee Rating

Excellent service. Friendly. Chris and team did a wonderful job at making me feel comfortable through the process. A big thanks to John for recommending the location and Sales person. This was a grea More

by joeysant
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Douglas, Chris Hand

May 05, 2021

Volkswagen of South Charlotte responded

Hi Joeysant, we're happy you found our staff to be so supportive during your experience here at Volkswagen of South Charlotte. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2021

Dealership Rating
Employee Rating

I’ve known Volkswagen for awhile and I’m never disappointed, everyone is always Ready to help. I always recommend Volkswagen of South Charlotte to my friends And people I worked with. More

by vkrock2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Travis Hahn, Joerg Kuehni , Gunner Johanson

Feb 02, 2021

Volkswagen of South Charlotte responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it.

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