Joerg Kuehni | Page 11

Joerg has provided outstanding service any time over the past eight years that my car has needed maintenance or repairs. I recently followed him from Carolina VW to VW South. I depend on him to recommend past eight years that my car has needed maintenance or repairs. I recently followed him from Carolina VW to VW South. I depend on him to recommend repairs that are essential only. He is extremely knowledgeable about my car. More

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Thanks for fixing my car. It runs like new, and it didn't cost an arm and a leg. I thought I might have to buy a new car or pay thousands to repair it. Instead, I have a car that is working better t didn't cost an arm and a leg. I thought I might have to buy a new car or pay thousands to repair it. Instead, I have a car that is working better than it has in two years. I won't make the mistake of taking my VW to anyone else again. More

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Excellent attention to detail. Very impressed with the quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me quality of person that Joerg is. Very professional in apprearence and knowledge. Repair done timely and with Joerg's knowledge he was able to tell me what was wrong and estimate time to repair. Will go back. More

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Joerg is Fabulous! He truly exuded sincerity and honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership honesty. For the first time ever I felt confident about using this dealership for all my service needs. I purchased my vehicle from this dealership brand new in 2006 and have always taken it there for service. They have gone through several changes in service staff since that time and they finally got it right by hiring the best team - Finally! More

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I brought my VW Beetle in early yesterday morning as I had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car had a front light go out over the weekend. I did not have an appointment, but the service writer (I am sorry, but did not catch his name)got my car right in, the light fixed and I was on my way within 15 minutes! When I got to work in uptown Charlotte, I realized that I left my lunch bag at the dealership, which not only contained my lunch, but my diabetes test kit. I called the dealership just to ask that they put my lunch bag away so that I could stop by after work to pick it up. But they went one better and delivered my lunch box to me at work! I just couldn't believe the excellent customer service and how the service people went above and beyond! I am sold on VW of South Charlotte!! Thank you, C. Congelli More

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Mr Kuehni demonstrates absolutely superb abilities with customers. Also, his knowledge of the workings of the VW models I own is not surpassed in my experience. I have delt with Mr Kuehni for seven years customers. Also, his knowledge of the workings of the VW models I own is not surpassed in my experience. I have delt with Mr Kuehni for seven years, for all follow-on service matters, having bought and owned three Passat GLX autos. In a manner of speaking, to continue obtaining the high level of customer support I have been accustomed to, and reliable service from my auto, I followed him from a VW dealership where he formerly worked to his current place of work at VW South Charlotte. As long as I am able, I will continue to bring my work to Mr. Kuehni, and would look to replace my vehicle at any place where I find Mr Kuehni. More

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I had gone to Volkswagen South for years and the Service Dept had alway been horible. They would always tell you were 3-weeks to 3-months behind. They have recently moved some employees from Carolina Volk Dept had alway been horible. They would always tell you were 3-weeks to 3-months behind. They have recently moved some employees from Carolina Volkswagen and I got my car in the next day. I was impressed with a Mechanic Phillip Briggs, saw a Service person from Carolina who was great "Yorg" and dealt with Amanda Lee who got me in right away and was very professional. Thanks again, Jason Jetta, Passat, & now Touareg owner. More

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