Mo Beidoun | Page 2

Amazing Service, Informed Staff, Exceptional Experience I've visited this dealership on multiple occasions, and I won't go anywhere else. There are other BMW dealerships closer to me, but I actually drive a I've visited this dealership on multiple occasions, and I won't go anywhere else. There are other BMW dealerships closer to me, but I actually drive an hour just to get here because I know I'm in good hands, and I trust the staff to take good care of me. The Sales Team is very polite, but also very knowledgeable about their vehicles. You don't get the sense that they are trying to pull one over on you, or that they are making things up because they don't know. They know these vehicles inside and out, and they're not afraid to prove it. The Service Team does an excellent job as well. The few times I've had my vehicle serviced, they've accommodated me in every way, shape and form. The service is always done in a timely manner, they're more than fair with their prices, and they provide excellent communication during the process so you know how your vehicle is doing, every step of the way. Most importantly, I've never felt cheated. Not once have I felt that they were trying to screw me, which is something everyone had heard horror stories about. They are very honest, and conduct themselves with the utmost integrity. More

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Work with Mo Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in Mo was a great salesperson to deal with. He's easy to work with, persistent in getting your business, and treats you with respect. He was integral in getting me the BMW I was looking for. More

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Excellent service, Derrick is the best! I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Ar I had a software issue, and Derrick and other sales associates helped solve a rather complicated problem. Terrific service and sales at BMW of Ann Arbor! More

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Great dealer experience. Mo Beidoun has been great to work with in a sales capacity searching for the right CPO vehicle for me. My current BMW will be cared for by BMW of Ann Mo Beidoun has been great to work with in a sales capacity searching for the right CPO vehicle for me. My current BMW will be cared for by BMW of Ann Arbor as well. The experience I have had to date with Service, Genius and Sales has exceeded all other dealer experiences I have had in 30 years of buying vehicles. I'd highly recommend BWM of Ann Arbor and Mo specifically. He is down to earth and honest - a refreshing experience. More

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Superior product and service My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There My wife and I were in the market for a SUV. We were debating between the Audi Q5 and the BMW X3. Alex Upshur was the sales man we talked to. There are not enough good things I can say about Alex. He is the definition of service. Alex spent a easy two hours with us test driving and explaining the car. We never felt pushed to make a decision. It felt that Alex thought it was more important for us to understand what we were looking to buy then whether we were going to actually buy the car. Because of it, it is our feeling that Alex hands down has been one of the best car sales men we dealt with. The team,as well, was great. Mo Beidoun helped out as well. We stopped in the dealer ship and Alex was with a customer. Mo introduced himself and spent time with us answering our questions and making sure we were taken care of until Alex was free. All and all it was a great experance. I will be back to see Alex for my next car. More

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Professional and friendly Bought a used 2008 528i. The whole team treated me as if I was buying their top of the line vehicle. They held the car for me despite a number of loca Bought a used 2008 528i. The whole team treated me as if I was buying their top of the line vehicle. They held the car for me despite a number of local buyers expressing interest in the car. I flew in from out of state, and they picked me up at the airport. The whole dealership experience has been top rate. Mo Beidoun was a fantastic associate to work with. And Ray in finance made that part of the process transparent and efficient. I would go all the way back to Ann Arbor from Maryland for my next car. More

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Buy your BMW here Buy your next car from Mo Beidoun! He is the perfect match for BMW of Ann Arbor-an intelligent, knowledgeable salesperson selling a top quality car. Buy your next car from Mo Beidoun! He is the perfect match for BMW of Ann Arbor-an intelligent, knowledgeable salesperson selling a top quality car. Mo greeted me on the new car lot and offered his help to answer any questions I might have. As a previous BMW owner, I did not need anyone to convince me that BMWs were great vehicles, but he offered information about all the innovations of a new BMW. I was very impressed with Mo's knowledge about the cars he sells and his very low key, no pressure approach. The test drive we took provided another opportunity for Mo to shine. He knew everything that the car could be and do. He spent all the time I needed to explain and demonstrate the features of the 4-series. People say that BMWs sell themselves, but Mo made the process smooth and easy. Moreover, once I bought the car, Mo has made several post-sale contacts to make sure that I was pleased and comfortable with the car. All in all, this has been the best car purchase process I have experienced and the personal attention to detail by Mo Beidoun is the main reason. More

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A Perfect and Amazing European Delivery I have always wanted to do a European Delivery of a German produced automobile. While this process always seemed rather daunting for me, the folks at I have always wanted to do a European Delivery of a German produced automobile. While this process always seemed rather daunting for me, the folks at Suburban Ann Arbor BMW made this process remarkably pleasing and easy. The actual E.D. in Munich at the BMW Welt was flawess and amazing! My client advisor Mo Beidoun was amazing from the start when I first met him at the 2015 Detroit Auto Show. His knowledge and help allowed the delivery of our 2016 BMW228xi in Germany 7 months later the BEST car delivery I have ever had! More

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Missed out Deal! But good overall service Was almost closing in on a deal for a 2013 white 535X drive, my bad i was not prepared with research on value, called in the next day to find out it w Was almost closing in on a deal for a 2013 white 535X drive, my bad i was not prepared with research on value, called in the next day to find out it was sold! Somehow managed to find exact same car from Cole Nissan (Kalamazoo). Overall Mo did an Excellent job in helping me with the test drive and understand everything about the 535 which helped me decide to stick on with buying the 535X drive! More

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Excellent I arrived less than 20 minutes from their closing time and Mo got me 2 cars to test drive a m235xi and a 335i. That was pretty impressive and I would I arrived less than 20 minutes from their closing time and Mo got me 2 cars to test drive a m235xi and a 335i. That was pretty impressive and I would highly recommend to go to him if you are looking for a car. More

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