Mitchell Ladd
Mitchell Ladd at My Auto Import Center
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Mitchell Ladd | Page 3

Sales Professional

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

Contact Me
4.9
105 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

4.9

105 Reviews

Write a Review

105 Reviews of Mitchell Ladd

September 23, 2022

Dealership Rating
Employee Rating

My entire experience with this dealership was amazing! Mitchell kept me informed of my car order progress. He was very attentive and great to work with!😊 He explained the buying process very well. More

by sunsetsue53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Troyer

Sep 26, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad Mitchell found the right car for you! We appreciate you giving us the opportunity to earn your business.

September 01, 2022

Dealership Rating
Employee Rating

The landscape for the new car market has changed dramatically since COVID. With demand being high and supply low, My Auto Imports made it possible for us to find the car we wanted at a price we felt More

by Curtis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 06, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Curtis! We're so glad to hear that our team created a positive car buying experience for you! We appreciate you giving us the opportunity to earn your business.

August 30, 2022

Dealership Rating
Employee Rating

Hassle free no nonsense dealership for Toyota. Helpful and good communication. Willing to find what I was looking for and reserve for me More

by Scnaum
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft , Steve Stepanek

Aug 31, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear that our team created a positive car buying experience for you! We appreciate you trusting us with your business.

August 20, 2022

Dealership Rating
Employee Rating

I was very impressed with our visit to My Auto Import Center. The professional atmosphere, cleanliness, staff friendliness were all impressive. Our salesman, Mitchell Ladd, did an outstanding job helping More

by rdickerson994
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gregory Ireland

Aug 22, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad our team created a positive car buying experience for your son, Patrick! We appreciate you giving us the opportunity to earn your business.

Aug 22, 2022

rdickerson994 responded

You’re welcome for the well deserved review! Don’t know what else I can say about our car buying experience. I believe Patrick and I are still buzzing about the very nice Crosstrek and dealer visit. Mitch, Greg, and other staff personnel combined to make the whole process enjoyable which is not the case at most dealerships. Thanks again, Ryan Dickerson

July 24, 2022

Dealership Rating
Employee Rating

Very friendly staff, answered all of my questions. Communicates with me when it was necessary. More

by kevincs1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Jul 25, 2022

My Auto Import Center responded

Thank you for the review! We appreciate you giving us the opportunity to earn your business!

June 17, 2022

Dealership Rating
Employee Rating

Nobody else was able to get me the vehicle I wanted when I wanted it More

by jwbouwens
Recommend Dealer
Yes
Jun 20, 2022

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

June 17, 2022

Dealership Rating
Employee Rating

My wife and I have been shopping around for a few months and by far the best experience that we had with any dealership/salesman was with Mitchell. He was very helpful with any questions that we had because More

by Jared
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 20, 2022

My Auto Import Center responded

Thank you for the 5 Star review, Jared! We're so glad that Mitchell created a positive car buying experience for you. We appreciate you trusting us with your business!

February 17, 2022

Dealership Rating
Employee Rating

Everyone was very friendly helpful and made this experience very easy .. Offered coffee and refreshments wash my truck and sent me with a full tank of gas .😉 Mitchell even came in on his day off More

by deansunderlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2022

My Auto Import Center responded

Thank you for taking the time to share your experience with us! We're glad to hear that Mitchell helped you have such a positive car buying experience. Thank you for trusting us with your business!

January 22, 2022

Dealership Rating
Employee Rating

Great dealership! Every single person I worked with was super helpful, friendly and professional. The dealership is amazing, nice lounge areas, coffee, popcorn, even video games to keep the kiddos entertai More

by jonesmelissaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Nelson

Jan 24, 2022

My Auto Import Center responded

Thank you for the Five Star review! We're glad to hear that Mitchell and Eric helped make your experience at My Auto Import Center sp great! Thank you for trusting us with your business!

January 07, 2022

Dealership Rating
Employee Rating

Mitchell was great to work with. He was very personable and enthusiastic. I appreciated his patience as he reviewed the functionality of the vehicle. More

by Chadcasserly
Recommend Dealer
Yes
Jan 10, 2022

My Auto Import Center responded

Thank you for the five star review! We appreciate you taking the time to share your experience with Mitchell!

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