Mitchell Ladd
Mitchell Ladd at My Auto Import Center
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Mitchell Ladd

Sales Professional

My Auto Import Center

1860 East Sternberg Rd.
Muskegon, MI 49444

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4.9
105 Reviews

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

Specialties & Trainings

Toyota Certified Sales Specialist

Languages Spoken

English English

Employee Video

4.9

105 Reviews

Write a Review

105 Reviews of Mitchell Ladd

April 23, 2024

Dealership Rating
Employee Rating

This was the most unique experience in purchasing a new car I have ever had. The whole deal was through phone calls and text messages. Austin Ritzow was my sales person and exceeded all my expectations. Be More

by haswell.james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Ritzow

Apr 25, 2024

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Austin created such a positive experience for you while purchasing your new Toyota truck with us! We appreciate you trusting Toyota of Muskegon with your business.

May 08, 2023

Dealership Rating
Employee Rating

I appreciated the ease of the process, review of the different options, and a friendly conversation while we sorted everything out. I feel like a bought a vehicle at a fair price that I'm excited to cal More

by jlwils1419
Recommend Dealer
Yes

Other Employees Tagged: Nick Nichols

May 09, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive car buying experience for you! We appreciate you trusting us with your business.

April 20, 2023

Dealership Rating
Employee Rating

My auto has amazing customer service and outstanding employees! Rob Gould helped me get my dream car! He went above and beyond! More

by Ahuizenga
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould

Apr 21, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Rob created such a great car buying experience for you! We appreciate you trusting us with your business. Enjoy your Toyota!

April 15, 2023

Dealership Rating
Employee Rating

Hunter and Mitchell were fantastic! I would definitely recommend My Auto Import as my go to for a new vehicle and getting things done! More

by a.pierce1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Wiedenhoeft , Hunter Torp

Apr 17, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear our team created a positive new car buying experience for you! We appreciate you trusting us with your business. Enjoy your new Nissan!

April 13, 2023

Dealership Rating
Employee Rating

I had a very dire need for a new car after my old engine gave out unexpectedly and a very complicated financing situation. Rob was fantastic every step of the way, flexible, and went above and beyond to ma More

by abc0010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould

Apr 14, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Rob found a great vehicle for you! We appreciate you trusting us with your business. Enjoy your Subaru!

April 10, 2023

Dealership Rating
Employee Rating

My sales person, Andrew, was great to work with and everyone was very helpful throughout the process. Definitely recommend this dealership! More

by A Hallberg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Belock

Apr 12, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We're so glad to hear Andrew created a positive car buying experience for you! We appreciate you trusting us with your business.

March 30, 2023

Dealership Rating
Employee Rating

Rob Gould is personable, kind, and professional. He helped me find a great new vehicle, showed me compassion, and followed up to make sure everything was going well with my new Subaru. My Auto Impor More

by Mariah M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Gould

Apr 03, 2023

My Auto Import Center responded

Thank you for the 5 Star review, Mariah! We're so glad to hear Rob created a great car buying experience for you! We appreciate you trusting us with your business.

March 23, 2023

Dealership Rating
Employee Rating

Some troubles, but overall a good experience. Trey was great and was doing what was best for me. It took a lot longer than I had expected, but the process went well for the most part. More

by madelynnelson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trey Lawton , Logan Young

Mar 24, 2023

My Auto Import Center responded

Thank you for the review! We're glad to hear Trey took good care of you during your car buying process! We appreciate you trusting us with your business.

March 20, 2023

Dealership Rating
Employee Rating

Nick was great to work with! He took the time to talk with us about what we were looking for and was determined to find us the best deal possible. He was honest and made us feel More

by Kim Huey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Nichols

Mar 21, 2023

My Auto Import Center responded

Thank you for the 5 Star review, Kim! We're so glad to hear Nick created a positive car buying experience for you! We appreciate you trusting us with your business.

March 16, 2023

Dealership Rating
Employee Rating

The team did a great job helping find the car I want while staying within my budget. Great service all around More

by stephen.burgett
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Andrew Belock

Mar 17, 2023

My Auto Import Center responded

Thank you for the 5 Star review! We appreciate you trusting us with your business!

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