Mike Plummer | Page 2

Great dealership that treats the customer with the highest level of care. Will only come here for any Honda purchase I make. highest level of care. Will only come here for any Honda purchase I make. More

Helpful 0

Report | Print

What a delightfully positive car buying experience at Liberty Honda in Hartford! Justin the sales manager was simply fantastic - his friendly and fair approach made the whole process fast and easy. My fa Liberty Honda in Hartford! Justin the sales manager was simply fantastic - his friendly and fair approach made the whole process fast and easy. My face still hurts from smiling so much throughout the day. I'm over the moon with my new car and can't wait to tell all my friends and family that they need to visit Liberty Honda and ask for Justin. His warm and welcoming attitude turned what could have been a stressful purchase into a fun adventure. Thanks to Justin's awesomeness, I'll be raving about Liberty Honda to everyone I know! More

Helpful 0

Report | Print

Everyone is so friendly and helpful, I will never go anywhere else to buy a car. The process was quick and easy, they had the car in stock and I could take it home just a few hours after seeing it. Than anywhere else to buy a car. The process was quick and easy, they had the car in stock and I could take it home just a few hours after seeing it. Thank you! More

Helpful 0

Report | Print

I regularly use Liberty Honda Service Center in Hartford to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attentio to service my 2014 Honda Civic. The staff is personable, upbeat and professional. The service is timely and affordable. The facility pays attention to detail, including ensuring the car owners have a personable experience while waiting for their vehicle to be serviced. My car was given a free car wash to boot! Chloe, Leslie and staff welcome the customers with a smile! I highly recommend Liberty Honda of Hartford. -Paul D., West Hartford, CT More

Helpful 0

Report | Print

Thrilled with the experience at Liberty Honda when I got my new car. Highly recommend my new car. Highly recommend More

Helpful 0

Report | Print

Christian was great to work with. He found me a great car that was exactly what I was looking for and in my budget. He found me a great car that was exactly what I was looking for and in my budget. More

Helpful 0

Report | Print

The Rolls Royce of Customer Service. Love Chloe and Mike always being available to help. Love Chloe and Mike always being available to help. More

by DAVISTEAM5 Verified Customer Verified Customer

Helpful 0

Report | Print

The absolute worst car service experience I have ever had in my entire life at your dealership. I have serviced all my vehicles at this dealership for a long time and this was not expected at all. I reached in my entire life at your dealership. I have serviced all my vehicles at this dealership for a long time and this was not expected at all. I reached out a week in advance to schedule the appointment and I provided all the documents for warranty and maintenance contracts so that there wouldn't be any issues when I drop the car off. All was verified!!! When I reached the dealership on the day of the appointment, Ashley greated me and asked what I was there for. Once I told her I needed to drop the car off for wheel repair, she said the driver is out sick and we can't bring you home. When I insisted that can you please arrange for someone else to drop me off because I had taken a day off from work to get my car serviced, she became visibly annoyed and became very rude. Thankfully Jonathan was nearby and overheard our conversation and helped get me a ride home. Soon after I got home, Ashley reached out to tell me that the wheel repair was not covered and I would have to pay out of pocket. I provided the wheel repair contract again and asked her to check. Nothing for the rest of the weekend, and same issue again on Monday that the wheel was not covered and I need to pay out of pocket if I want to pick up my car. I said I will bring the contract with me if my car is ready to be picked up and she said yet. When I arrived on Monday around 11:30 AM, the oil change had not even started. When I asked why my car was not ready for pick up, she said it happens at times that we get backed up and to stop giving her a hard time. Then I saw my car was brought in and the oil change was completed in about 8 minutes....Not sure what was really done. As I was ready to leave, Ashley proceeded to tell me that the dealership threw in a free oil change for all my troubles and when I reminded her that the oil change was part of my maintenance contract already, she threw the papers at Jonathan and left. He was only trying to help. I was told that I will get my paperwork emailed to me once completed but I had to reach out to Jonathan today a full week later to get the paperwork mailed to me. More

Helpful 0

Report | Print

Great dealership! Robert was on my heels, but excellent service. Great job everyone. Rocky did great also. I’ve waited a long time, but in the end I was satisfied. I d Robert was on my heels, but excellent service. Great job everyone. Rocky did great also. I’ve waited a long time, but in the end I was satisfied. I didn’t get a discount though🤔😊. I love my new car. Blessings to you all. God bless More

by Nicky Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealership. Low pressure environment. I’m happy with my purchase. I appreciate the consistent follow up during the buying process. Low pressure environment. I’m happy with my purchase. I appreciate the consistent follow up during the buying process. More

by HondaFan Verified Customer Verified Customer

Helpful 0

Report | Print