Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda
Refer Me

Leslie Mercado-Sanchez

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

Contact Me
4.9
89 Reviews
4.9

89 Reviews

Write a Review

89 Reviews of Leslie Mercado-Sanchez

May 23, 2024

Dealership Rating
Employee Rating

Good deals knowledgeable and friendly people thank you for everything I love this place will definitely go back again More

by Ramzanm977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2024

Dealership Rating
Employee Rating

We had a terrible experience with a different dealership beforehand. Liberty Honda eased our minds and really took care of us. They kept us informed every step of the way, and I’ll definitely be going back. More

by Magalhaesj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Svetlana Reish—so great!

May 17, 2024

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

May 07, 2024

Dealership Rating
Employee Rating

Always helpful, nice, and answers all questions! Done business with them for years very happy with Honda. More

by Crystalg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Liberty Honda responded

Thank you, Crystal! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

April 28, 2024

Dealership Rating
Employee Rating

They took me in without an appointment. Replaced my battery and I was out in a reasonable amount of time. The people were helpfull, understanding, and courteous. Thanks. Liberty! More

by MARKGUCKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Apr 29, 2024

Liberty Honda responded

Mark, thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 01, 2024

Dealership Rating
Employee Rating

Great customer service, everyone was polite and knowledgeable when I asked them to explain what the services they were doing to my car. Waited less than an hour for my car. More

by betsymangan65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2024

Liberty Honda responded

Betsy, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2024

Dealership Rating
Employee Rating

This dealership always seems short staffed. My oil change seemed rushed because of job overload. Dirty oil in resavoir. The last time before that same thing happened. I made the techs do proc More

by PICANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with Leslie and our team. We're glad to hear we delivered such a great experience!

December 26, 2023

Dealership Rating
Employee Rating

The dealership is clean and the staff is always friendly. I will be returning to the dealership for future appointments. More

by DAWNCHANDLER67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 26, 2023

Liberty Honda responded

Thank you for your very kind review, Dawn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

December 23, 2023

Dealership Rating
Employee Rating

Amazing service. Everything was clean and neat, and everyone was friendly and very knowledgeable. Would recommend!! More

by B_A_O_G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio

Dec 26, 2023

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

December 02, 2023

Dealership Rating
Employee Rating

Good job overall. Please remember to reset the customers TPS and oil monitors. Just a little annoying to have to figure it out yourself. More

by SJY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2023

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

November 27, 2023

Dealership Rating
Employee Rating

The service from this dealership is horrible. I went in for cabin leak the had me replace the windshield which did nothing. When I bought it back they "tested for the leak" and were rude and unhe More

by jegli5826
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Nov 30, 2023

Liberty Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

1
...

Dealership Inventory (167 Vehicles)

new 2024 Honda CR-V Hybrid car, priced at $39,550
2024 Honda CR-V Hybrid
new
Black exterior
All-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $40,655
2025 Honda CR-V Hybrid
new
WX exterior
CVT
All-wheel Drive
used 2023 Honda Civic car, priced at $29,495
2023 Honda Civic
used
White exterior
CVT
Front-wheel Drive
new 2024 Honda Ridgeline car, priced at $42,175
2024 Honda Ridgeline
new
Modern Steel Metallic exterior
Automatic
All-wheel Drive
new 2024 Honda Passport car, priced at $42,250
2024 Honda Passport
new
Sonic Gray Pearl exterior
Automatic
All-wheel Drive
used 2017 Honda Ridgeline car, priced at $22,140
2017 Honda Ridgeline
used
Crystal Black Pearl exterior
Automatic
All-wheel Drive