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Leslie Mercado-Sanchez
Leslie Mercado-Sanchez at Liberty Honda
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Leslie Mercado-Sanchez | Page 9

Service Cashier

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Leslie Mercado-Sanchez

January 08, 2023

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Employee Rating

The customer service was very good and responsive. I would definitly try this service again. More

by Ramón dilone
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo , Jaime Andrzeicik, Jonathan Roath

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Jan 09, 2023

Liberty Honda responded

Ramon, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Liberty Honda, we look forward to having you as one of our valued customers for many more years to come! Dave Gunderson

January 08, 2023

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Employee Rating

Bought my car in 2018 and have been bringing my car here for service ever since the service advisors are friendly , reliable and get me in and out in a timely fashion . Very pleased with this place . More

by mlalteri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, James Lanzo, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Angelica Peters, Jonathan Roath

Helpful 1
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Jan 08, 2023

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

January 08, 2023

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Employee Rating

It was nice and quick . She let me know that a service was not needed at this time so I wouldn’t have pay for it . More

by derricklee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chloe Truglio , Jonathan Roath, Brian Plamsky

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Jan 08, 2023

Liberty Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Dave Gunderson

December 31, 2022

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Employee Rating

They are friendly reliable professionals. They answer all your questions. They try to make sure all your needs are met More

by Rattigan1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Angelica Peters, Jonathan Roath

Helpful 1
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Jan 03, 2023

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon! Dave Gunderson

December 30, 2022

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Employee Rating

We have a good experience, they were really friendly ,the waiting area was clean and they didn't take to long to fix my car More

by IVONNE40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Andrzeicik, Kimberly Feliciano

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Dec 31, 2022

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 29, 2022

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Employee Rating

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Mike Plummer, Chloe Truglio, Mary Gonsalves, Mark Fleming, Thomas Krstyen, Colin Mckeever , John Cunningham, Amnon Udi

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Dec 29, 2022

Liberty Honda responded

Mr. Murphy, Thank you for your kind words and business over the years. I'm not sure about the letter you reference in your review or when you received it. Most times when a special or loyalty offer is made it is for select vehicles for a limited time and is backed by the manufacturer based on higher available inventory. Unfortunately, it has been some time since we have had that level of available inventory. As you are aware Liberty Honda is a "Best Price First" dealership. We offer the same highly competitive price to everyone in an upfront transparent manner. If you are interested in a new vehicle just let me know and I will help you personally and I will make sure you receive every special for which you qualify. You can reach me at plummerm@executiveag.com Thank you again Mike

December 20, 2022

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Employee Rating

Very helpful and polite. Very happy with the service and communication. Consistent customer service. Great More

by GREGNTINA32
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Dec 21, 2022

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

December 20, 2022

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Employee Rating

Great service great employee very happy with the person take care me , very satisfied with everything More

by 6cicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Angelica Peters, Jonathan Roath

Helpful 1
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Dec 21, 2022

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Dave Gunderson

December 17, 2022

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Employee Rating

No communication from service department to me, insurance or rental car place. Took way too long and job was done horribly. More

by Olivia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Angelica Peters, Jonathan Roath

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Dec 19, 2022

Liberty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Dave Gunderson

December 17, 2022

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Employee Rating

Thank you for good services and services liberty honda give to my car 2022 a year More

by tomasflecha0260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Lanzo, Chloe Truglio , Jaime Andrzeicik, Kimberly Feliciano, Jacob Mascola, Angelica Peters, Jonathan Roath

Helpful 1
Report | Print
Dec 17, 2022

Liberty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda. Dave Gunderson

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