Mike Harder

Nice people, the service department people for Acura were very responsive and efficient. Will recommend to friends were very responsive and efficient. Will recommend to friends More

by linda.probasco Verified Customer Verified Customer

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This is the third Mercedes we have bought from Abel at Salem Mercedes in the last 4 years. We continue buying there due to the low pressure and very helpful staff, especially Abel. Salem Mercedes in the last 4 years. We continue buying there due to the low pressure and very helpful staff, especially Abel. More

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Havin the SLR serviced requires the special training and equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and uniq equipment that only a well qualified dealer can provide. I appreciate that Salem has maintained this capability to support this very special and unique vehicle. Having such depth in your shop gives me a significant confidence that allows me to drive this vehicle. Thank you! More

by LARSG1F Verified Customer Verified Customer

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Abel was completely helpful in sales and service of our two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everyth two new cars. He walked us through options of vehicles and pricing scenarios patiently. He explained everything about delivery and arranged everything needed for us to get our cars quickly. More

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Abel is very friendly and knowledgeable. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. No pressure. He answered all my questions clearly and completely. A very easy, pleasant experience. More

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The customer service is top notch! From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehic From the sales staff, to Daren in parts, Don the service advisor, and Can’t forget the Aussie, Mike the manager. I have purchased about a dozen vehicles from Mercedes of Salem, Acura of Salem or Skyline Ford. There are many reasons we keep coming back, but their customer service and more than fair deals are why we always come back. Thank you all for taking such good care of me and my family. More

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There were issues with our new van. Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone Not caused by the dealer. They immediately took ownership of fixing these issues. They gave us a loaner and showed incredible integrity. Everyone I have met at this dealership is nice, polite, and genuinely seems like the enjoy their work. Keep up the great job Salem Mercedes! We appreciate u. More

by DANISAACSON Verified Customer Verified Customer

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Thank you very much for the service I appreciate it. I hope you get more staff soon. I hope you get more staff soon. More

by mbjenny Verified Customer Verified Customer

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Manager was very nice. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. All staff were helpful and knowledgeable. Pleasant shopping experience and obtained a good trade in for my car. More

by ALM1161 Verified Customer Verified Customer

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They’re the best! They’ve always been so helpful and kind. We’ve worked with them for many years and they are consistently great. Especially Don who is who we work wit They’ve always been so helpful and kind. We’ve worked with them for many years and they are consistently great. Especially Don who is who we work with most often. More

by Julie Verified Customer Verified Customer

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