112 Reviews
Write a Review112 Reviews of Tony Cole
May 02, 2024
Professional, very clean facility and a willing team of associates to handle all concerns. Is always a stress free experience. associates to handle all concerns. Is always a stress free experience. More
Other Employees Tagged: Don Post, Cyndy Patterson, Abel Cardona
April 28, 2024
April 27, 2024
Service was great, but one of the staff (Brian) was very rude to my 17 year old daughter when she came to pick her car. I had parked it there to pick up my car. He was making rude comments about her driving rude to my 17 year old daughter when she came to pick her car. I had parked it there to pick up my car. He was making rude comments about her driving a Subaru and wouldn't help her when he key wasn't working. Luckily, a lady staff member (I didn't catch her name) helped her, but the key wouldn't work. Whoever this man is was also rude to my husband when he went back with my daughter to pick up the Subaru. The staff member did not give a good first impression of Mercedes Salem and this experience make me wonder about going back there. More
April 18, 2024
Treated very well on my first time visit. Detailed FSS B 52160 sevice information shared with me. Service completed in a reasonable amount of time. Only problem: When I arrived home I che Detailed FSS B 52160 sevice information shared with me. Service completed in a reasonable amount of time. Only problem: When I arrived home I checked under hood and front Engine Cover right side clip was broken off. Metal portion of left side clip off of mount & laying on air cleaner hose. Using Super Glue gel, I've glued right clip mount to engine cover & reinstalled left clip to engine cover. My vehicle is old, with high miles but in excellent condition. Even though my GLK350 is not a high priced unit, it should be treated with care. ALSO: I was advised Mercedes Benz of Salem provided a complementary wash & vac, which was not performed. More
April 12, 2024
Always friendly and professional. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. They communicate very well and also recommend tune ups and upgrades for the best of your vehicle. More
Other Employees Tagged: Brian Merrell
April 07, 2024
Everybody at the dealership made me feel important. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. They were knowledgeable, courteous, and respectful. My questions were answered quickly and fully. More
Other Employees Tagged: Mark, the shuttle driver.
April 05, 2024
I’ve been taking my GLE SUV to Mercedes-Benz of Salem for several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great custom several years now and they always provide excellent customer service and take great care of my vehicle. Thank you Don and Tony for the great customer service More
Other Employees Tagged: Don Post