Mike Alder
Mike Alder at Bill Jacobs BMW
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Mike Alder | Page 3

General Manager

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
52 Reviews
4.9

52 Reviews

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52 Reviews of Mike Alder

January 22, 2024

Dealership Rating
Employee Rating

Khalil is an excellent client advisor that makes you feel comfortable during the car buying process. His colleagues and manager are excellent in being reasonable, providing value and maintaining good communi More

by RP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Jan 24, 2024

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

Jan 25, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2024

Dealership Rating
Employee Rating

Do you want to deal with a professional car dealership? If so, look no further, Bill Jacobs BMW has been the best purchasing experience I have had in a long time. No high pressure sales tactics used here More

by Nitan Parikh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé , April Gutierrez

Jan 14, 2024

Bill Jacobs BMW responded

Hi Nitan, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2024

Dealership Rating
Employee Rating

Just bought my second vehicle from Bill Jacobs BMW, and I have to give a big shoutout to Shaun Patterson. His professionalism and expertise made the entire experience positive. i've got what i want and pai More

by Sal
Recommend Dealer
Yes

Other Employees Tagged: Shaun Patterson

Jan 06, 2024

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

Jan 06, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Thanks again for the recommendation and have an amazing day!

December 18, 2023

Dealership Rating
Employee Rating

It was great working with Mike and Khalil from start to finish when ordering a BMW X7. More

by matt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Khalil Guissé

Dec 19, 2023

Bill Jacobs BMW responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you have any further questions, please give us a call. We're always happy to help!

Dec 20, 2023

Bill Jacobs BMW responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2023

Dealership Rating
Employee Rating

Excellent service and responsiveness by the entire sales team. Shyann did a wonderful job walking us through the various vehicles and financing options. We were very happy with our overall experience. More

by John Smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shyann Jones

Dec 15, 2023

Bill Jacobs BMW responded

Hi John, we're glad you had such a wonderful experience with us! Thank you again for the great review!

Dec 15, 2023

Bill Jacobs BMW responded

Hi John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 30, 2023

Dealership Rating
Employee Rating

We purchased a X3 from Maggie Bernard. She did an outstanding job. Very caring, knowledgeable. Strives to please the customer. We would recommend her to help anyone. She was very organized More

by passinir
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maggie Bernard , Stefan Malm

Dec 02, 2023

Bill Jacobs BMW responded

Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 25, 2023

Dealership Rating
Employee Rating

This is the second time in just a little over 3 years that my family and I purchased multiple cars from Bill Jacobs BMW. I again could not have been more pleased with the level of detail and service tha More

by spatel1278
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Giaos , April in Finance and Marlene in Leasing

Nov 26, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 21, 2023

Dealership Rating
Employee Rating

Thank you for always providing outstanding customer service! A shoutout to Giovonna, who assisted during my recent car purchase!!! More

by Aidee Jardon
Recommend Dealer
Yes
Nov 23, 2023

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. Feel free to reach out to us if you need anything. Have a wonderful day.

November 21, 2023

Dealership Rating
Employee Rating

Bill Earnest at Bill Jacobs BMW provided me & my wife with full and friendly sales and customer service. We’ve never had such a great experience in our many years of purchasing vehicles. Bill gave us t More

by glennjenks102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Earnest

Nov 23, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

Nov 24, 2023

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 17, 2023

Dealership Rating
Employee Rating

If you're looking to get a BMW or need servicing on one, this is the place to go. Professional staff, quality work, and personal connections set Bill Jacobs apart from the competition. More

by Lightndavoid
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about BMW Service Center! If you have any further questions, please give us a call. We're always happy to help!

Nov 18, 2023

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bill Jacobs BMW!

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