Rob Trax

I had a great experience purchasing a new M3 from Bill Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painle Jacobs. Buying cars normally causes me a lot of stress but my Client Advisor, Bill Earnest and Sales Manager, Robert Trax, made the process as painless as possible. Professional, knowledgeable, and transparent, they went above and beyond to ensure I got the car I wanted and that I was happy. Highly recommend the folks at Bill Jacobs. More

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Very satisfied customer. I know Mike Collins since 2004. He's the best guy to ask for if you have questions or any service on your BMW. Thank you Mike!!! I know Mike Collins since 2004. He's the best guy to ask for if you have questions or any service on your BMW. Thank you Mike!!! More

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Mike Collins 10/10 recommend! !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask f !! We're beyond happy to deal with Mike. If you need anything from oil change, questions or anything else Mike Collins is the best person to ask for. He has a knowledge, experience and he's super fast with answers. Mike thank you so much for your amazing service! More

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I was impressed with the service that Jonathan Matthew and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an an and his colleagues (Mike Adler and Rob Trax) provided at Bill Jacobs. Quick turnaround on any questions and requests, and great follow up. If an answer to a question was not known immediately, I would receive a response later that day. Team effort there. Transparent on price. I would recommend them to anyone. More

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Very helpful sales and team for new purchase. Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I Efficient and friendly. Enjoyed the experience - better than many others. Bill E is amazing and the staff is helpful supporting each other. The BMW I selected is also amazing - great deal on exactly the vehicle, color, interior, level - no issues. Also, the finance team is excellent - answered all my questions and helped me with that side reducign the stress. Highly recommended and I will be back More

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Overall a great experience with Bill Jacobs. I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. S I highly recommend Bill Jacobs and I will continue to come here for years to come. The entire staff made the car leasing experience second to none. Shaun, Rob, and Mohammed were all great and Shaun went above and beyond throughout the entire process. Truly a top notch operation. More

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We worked with Harry as our client advisor and had an excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the c excellent experience. He patiently answered our questions during our first visit and spent considerable time explaining the various features of the car we were considering. This was despite of us telling him that we are in the process of narrowing down our options and not close to making a decision. It took us a few weeks to pull the trigger. Harry kept in touch during that time and we never got the feeling of being rushed. The price that we ultimately agreed upon was very fair and actually slightly below what I was expecting. There were no unnecessary markups or mandatory dealer add-ons. The car that we built and received was exactly what we wanted. Overall, strongly recommend Harry and Bill Jacobs BMW for your next car. More

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I just bought a new vehicle from Bill Jacobs Naperville. Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles Maggie Bernard, BMW Client Advisor was awesome!!! I have a BMW dealer 3 miles from my house but decided to deal with the Bill Jacobs dealer 18 miles away because of the knowledge of Maggie and the responsiveness to all my questions. She could not be more helpful. In addition, Jessica, the Lead BMW Genius was also very helpful in setting up my account and explaining some of the apps on the car (i5 all electric). Can't say enough about my experience regarding the staff at Bill Jacobs Naperville. Thank you all!!! More

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I wanted to express my gratitude for the outstanding service I received at Bill Jacobs BMW dealership. From the moment I walked in, the staff exhibited exceptional professionalism and courtesy. The atte service I received at Bill Jacobs BMW dealership. From the moment I walked in, the staff exhibited exceptional professionalism and courtesy. The attention to detail, extensive product knowledge, and willingness to go the extra mile made my car-buying experience truly enjoyable. More

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Purchased my car from here and what a great team to deal with. Very pleased with the service I received. Mark G and his team was excellent. with. Very pleased with the service I received. Mark G and his team was excellent. More

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