Mickaela Ward | Page 2
Service Advisor
Grande Prairie Volkswagen
11425 104 Ave
Grande Prairie, AB T8V 0N7
46 Reviews
Write a Review46 Reviews of Mickaela Ward
March 19, 2024
Mickaela was very helpful in explaining the repairs that are needed for my vehicle. She was very professional and went above and beyond to help me. are needed for my vehicle. She was very professional and went above and beyond to help me. More
Other Employees Tagged: Sam Gerbrandt
March 07, 2024
My vehicle was in getting fixed from July 2023 until today March 7,2024. My interactions with the dealership were pleasant even though some frustrations were coming into play with the car being gone for today March 7,2024. My interactions with the dealership were pleasant even though some frustrations were coming into play with the car being gone for 7months. Took 2 modules to get the right one to get the car fixed. Some discrepancies in reasoning for the module failure that weren’t documented on the paperwork. This created some frustrations with a local Audio retailer. But at the end of the day I have the car back, it runs well. Everything works as it should. Even though it took 7months due to part availability within VW as a whole, the dealership was friendly and accommodating and would recommend to other folks. As for me, part availability and how long the car sat waiting has left a little bit of a sour taste and not sure I would get a VW again. More
February 20, 2024
Fantastic service, happy positive team to deal with. Would 10/10 recommend this dealership to friends and family. Would 10/10 recommend this dealership to friends and family. More
Other Employees Tagged: Brad Larson, Bryan Loewen, Jade Terry , Jessica Steppke
February 15, 2024
Holy Molly the service was wonderful, they were a little late to get to my car but they got it done sooner than I expected, and they did it right. And of course the staff was exemplary as always, always inv late to get to my car but they got it done sooner than I expected, and they did it right. And of course the staff was exemplary as always, always inviting and fun to talk with. 10/10 would get serviced again. More
February 15, 2024
I was told that it would only take 45 minutes for the oil change, so I didn't get the shuttle. Waited 2 1/2 hrs to get it done, and wasn't told why it took so long. They were not busy cuz no one was on the l change, so I didn't get the shuttle. Waited 2 1/2 hrs to get it done, and wasn't told why it took so long. They were not busy cuz no one was on the lift when I got there. More
February 09, 2024
Sarah was a great sales rep! She was knowledgeable, likeable and made sure my needs and wants were met. I would recommend her to anyone. She was knowledgeable, likeable and made sure my needs and wants were met. I would recommend her to anyone. More
Other Employees Tagged: Michael Adewunmi, Teri Lorenzen, Sarah Taylor
February 03, 2024
Very friendly and accommodateing helpful, clean facilities, helpful staff in service and parts departments. Great Dealership facilities, helpful staff in service and parts departments. Great Dealership More
Other Employees Tagged: Sam Gerbrandt
January 19, 2024
Friendly and helpful staff. Communicated effectively and promptly. Shuttle service with Bryan was top notch. Communicated effectively and promptly. Shuttle service with Bryan was top notch. More
Other Employees Tagged: Bryan Loewen