Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
View All Employees
Michael Valera
Michael Valera at Hollywood Kia
Refer Me

Michael Valera | Page 2

Service Advisor

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

Contact Me
4.4
231 Reviews
4.4

231 Reviews

Write a Review

231 Reviews of Michael Valera

January 18, 2024

Dealership Rating
Employee Rating

On time service Friendly attention and on squedule. Less than two hours delivery of service. More

by Hernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 19, 2024

Hollywood Kia responded

Hernado, Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Service was professional and done in a timely manner Everyone was polite and friendly. Thank you More

by GLENNBORTNICK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Garfield Simpson, Alain Ruiz, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Glenn, thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Nothing was fixed when I bought my car there to be repaired under a warranty... More

by roanzenobia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jan 21, 2024

Hollywood Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Excellent service good service good people I’m very happy t ,y and all my friends will get Kia More

by ISAACARAGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, Isaac, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

My experience was great customer service was amazing overall very proud of my outcome. Very satisfied More

by TERRANCEYANCY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thanks, Terrance, for sharing about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Service Rep Michael was very helpful with extended warranty repairs. He kept me informed throughout. More

by JGLAPJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Hollywood Kia is the best. Really great customer service. Top notch! We have purchased ate 3rd Kia More

by SUSAN.J.ACUNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Susan, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

The service department is a disaster. They clearly don't care about their customers. I will not purchse my new car with that dealership because of their service department... More

by SFG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
Report | Print
Jan 19, 2024

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Great dealership, friendly, nice, caring, & they work with you no matter what definitely recommend to friends. More

by KENNETH.CHARLOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

Thanks for sharing about your experience with Hollywood Kia. We appreciate your business, Kenneth, and hope to see you again soon! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Every thing was perfect. Right on time and very thoughtful. Would recommend. I am very satisfied More

by LAVALLE.DIEGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

Helpful
Report | Print
Jan 18, 2024

Hollywood Kia responded

It has been a pleasure serving you, Diego. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

1
2
3
...
24

Dealership Inventory (660 Vehicles)

new 2024 Kia Carnival car, priced at $41,540
2024 Kia Carnival
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
$41,540
View Details
used 2021 BMW X2 car, priced at $25,495
2021 BMW X2
used
Mineral Gray Metallic exterior
Automatic
Front-wheel Drive
$25,495
View Details
used 2023 Kia Forte car, priced at $18,999
2023 Kia Forte
used
Blue exterior
Automatic
Front-wheel Drive
$18,999
View Details
used 2024 Lexus UX 250h car, priced at $37,891
2024 Lexus UX 250h
used
Eminent White Pearl exterior
CVT
Front-wheel Drive
$37,891
View Details
used 2023 Kia Sportage car, priced at $23,801
2023 Kia Sportage
used
Gravity Gray exterior
Automatic
Front-wheel Drive
$23,801
View Details
new 2024 Kia Telluride car, priced at $46,155
2024 Kia Telluride
new
Ebony Black exterior
FWD
$46,155
View Details
View All Inventory