Yitzhakc Ramirez

Ourgastank was ruptured on a Friday afternoon on ghe Florida turnpike, and we had it towed to Hollywood Kia for repair. We went to the desler znd they told us they couldn’t do any thing till monday. We Florida turnpike, and we had it towed to Hollywood Kia for repair. We went to the desler znd they told us they couldn’t do any thing till monday. We couldn’t get through, the phone just hept ringing, finally onTursday wevotthrough and theymentio ed tbey had toordrrybe part. Called them on Friday and they ordered the part. Telecommunications were terrible. A lot of times it would just Ring, finally on Friday we were told that it would be ready on Saturday by noon. We got there and it wasn't ready. Had a convrrsationwith the service rep, we told him that we just drove 4 1/2 hours, he went and spoke with the technician and he came and informed us it would be ready that afternoon. While he was with the mechanic we saw what the problem was. One secutary handling all the paper work. Only 3 mechanic working and the waiting room was shoulder to shoulder, and these workers were busting their buts taking care of the customer. That's when I realized that the crew was over worked, and they needed some trained mechanic, you just can't hire any one to work on the cars that built today. I would certainly recommend this dealership. They have a great crew that are giving the customers more then 100%. Was I impatient, yes I was and I deeply apologize after seeing what was going on. More

by rhamill2071 Verified Customer Verified Customer

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The service was quick and the employees were nice and friendly. Thank you HOLLYWOOD KIA friendly. Thank you HOLLYWOOD KIA More

by KNIGHT22SPARKS Verified Customer Verified Customer

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I don’t take my car to any other place. I’m satisfied with All of you and the good service you give. I’m satisfied with All of you and the good service you give. More

by YOLYCARV Verified Customer Verified Customer

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Excellent and friendly service , fast and reliable . I’m very satisfied. Will definitely go back I’m very satisfied. Will definitely go back More

by HUGOHIDALGO61 Verified Customer Verified Customer

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On time service Friendly attention and on squedule. Less than two hours delivery of service. Less than two hours delivery of service. More

by Hernando Verified Customer Verified Customer

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Hollywood Kia is the best. Really great customer service. Top notch! We have purchased ate 3rd Kia Really great customer service. Top notch! We have purchased ate 3rd Kia More

by SUSAN.J.ACUNA Verified Customer Verified Customer

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Great dealership, friendly, nice, caring, & they work with you no matter what definitely recommend to friends. with you no matter what definitely recommend to friends. More

by KENNETH.CHARLOT Verified Customer Verified Customer

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the person that attended me, was very profesional and nice , explaining all about the car, we were very pleased nice , explaining all about the car, we were very pleased More

by IsisFranco Verified Customer Verified Customer

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Excellent service good service good people I’m very happy t ,y and all my friends will get Kia t ,y and all my friends will get Kia More

by ISAACARAGAN Verified Customer Verified Customer

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My experience was great customer service was amazing overall very proud of my outcome. Very satisfied overall very proud of my outcome. Very satisfied More

by TERRANCEYANCY Verified Customer Verified Customer

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