Garfield Simpson
Garfield Simpson at Hollywood Kia
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Garfield Simpson

Sales Manager

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.5
203 Reviews

Industry Experience

10 yrs, 4 mos

4.5

203 Reviews

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203 Reviews of Garfield Simpson

May 05, 2024

Dealership Rating
Employee Rating

The dealership is awesome but the problem is the loan officer. The loan officer will pressured you to get a loan hat it is good for him but you will pay the consequence. More

by gpaul1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 05, 2024

Hollywood Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

May 03, 2024

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Employee Rating

The best dealer in Miami . Prices very good, thank you for everything. I’ll come back soon More

by HOV77777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2024

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia, we look forward to having you as one of our valued customers for many more years to come! wecare@hollywoodkia.com

April 28, 2024

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Employee Rating

Overall good experience. Dealership was not keen on honoring true car price. We were informed the dealership looses money. If that is the case than the Dealership should decl More

by NORINEBG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Hollywood Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback. Congratulations on your new Kia Soul! wecare@hollywoodkia.com

March 09, 2024

Dealership Rating
Employee Rating

This was my third vehicle from Kia Hollywood. I come down from North Carolina because Hector has been my sales person. Did we have a process with transferring tax and stuff but this time it was r More

by JULIE.GOLLINGS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 11, 2024

Hollywood Kia responded

Thank you for providing this feedback, Julie, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. wecare@hollywoodkia.com

February 03, 2024

Dealership Rating
Employee Rating

They actually bribe customers to write good reviews for them, even if it means lying about aspects of the service, which I refuse to do even in lieu of the reward offered (not that there was much to compla More

by whynotvegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Lopez

Feb 05, 2024

Hollywood Kia responded

We are very happy to hear Christopher provided you with such a positive experience! We sincerely value your business and look forward to your next visit. wecare@hollywoodkia.com

January 18, 2024

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Employee Rating

On time service Friendly attention and on squedule. Less than two hours delivery of service. More

by Hernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Hollywood Kia responded

Hernado, Thanks for sharing your thoughts about your experience with Hollywood Kia. We appreciate your business and hope to see you again soon! wecare@hollywoodkia.com

January 18, 2024

Dealership Rating
Employee Rating

Great to work with, knowledgeable and kind. Very helpful... Will do business with them in the future More

by ILOVEGULI
Recommend Dealer
Yes
Jan 18, 2024

Hollywood Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Hollywood Kia! wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

the person that attended me, was very profesional and nice , explaining all about the car, we were very pleased More

by IsisFranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez

Jan 18, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Great job we still continue do business and make it happens all the time one love More

by CLAUREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2024

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

January 17, 2024

Dealership Rating
Employee Rating

Poor customer service skills. Needs to work on communication skills. Not informative. Lack of knowledge. More

by Merrywhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Lopez

Jan 21, 2024

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

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