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Garfield Simpson
Garfield Simpson at Hollywood Kia
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Garfield Simpson | Page 2

Sales Manager

Hollywood Kia

6011 Pembroke Rd
Hollywood, FL 33023

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4.5
206 Reviews

Industry Experience

10 yrs, 4 mos

4.5

206 Reviews

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206 Reviews of Garfield Simpson

January 17, 2024

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Employee Rating

the person that attended me, was very profesional and nice , explaining all about the car, we were very pleased More

by IsisFranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez

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Jan 18, 2024

Hollywood Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hollywood Kia, we look forward to having you as a valued customer for many years to come! wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

Great job we still continue do business and make it happens all the time one love More

by CLAUREST
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Recommend Dealer
Yes
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Jan 18, 2024

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

Poor customer service skills. Needs to work on communication skills. Not informative. Lack of knowledge. More

by Merrywhite
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Lopez

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Jan 21, 2024

Hollywood Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. wecare@hollywoodkia.com

January 17, 2024

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Service was professional and done in a timely manner Everyone was polite and friendly. Thank you More

by GLENNBORTNICK
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 18, 2024

Hollywood Kia responded

Glenn, thank you for choosing Hollywood Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! wecare@hollywoodkia.com

January 17, 2024

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Employee Rating

Service is horrible they don’t care if you bought a car and spend 5k or 100k they will treat you just as bad nothing gets done your vehicle will be your problem alone the warranty’s you purchase laugh out More

by Camilagarcia100221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christopher Lopez, Alain Ruiz, Michael Valera, Tevin Carter, Yitzhakc Ramirez, Christopher Watson, FERNANDO DAVILA, Sheila Ocasio

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Jan 19, 2024

Hollywood Kia responded

We're sorry to hear about your experience, Carmila, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. wecare@hollywoodkia.com

January 01, 2024

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Employee Rating

Good job and easy to deal great deals skills prioritize teamwork care for people reservations More

by CLAUREST
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski

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Jan 02, 2024

Hollywood Kia responded

Thanks for your feedback on your recent visit to Hollywood Kia. It's great to hear that we were able to assist you and that you had such a positive experience. wecare@hollywoodkia.com

December 11, 2023

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The dealership is outstanding. They are equipped with lateness technology. They are well knowledgeable of the finance matter. More

by gpaul1020
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Recommend Dealer
Yes
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Dec 11, 2023

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. wecare@hollywoodkia.com

November 30, 2023

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Employee Rating

Had a wonderful experience purchasing a truck from Hollywood Kia. The salesman Garfield was wonderful to talk to and did what it took to get me out of there same night. Never had a deal go so quickly More

by ROSS.POULIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mitchell Loszynski, DeeJay Maisonet , Amanda

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Nov 30, 2023

Hollywood Kia responded

Thank you, Ross, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Garfield and our team, and we look forward to working with you again. wecare@hollywoodkia.com

November 20, 2023

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Employee Rating

When I got my car returned, it was trashed with all my stuff on the floor. And I asked for a tire rotation, they said they did it but they really didn’t… I will definitely not be going back to the dealers More

by CHISLINGMATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Yair Bitton, Mitchell Loszynski, Albert Alfonso, Alain Ruiz, Tevin Carter

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Nov 20, 2023

Hollywood Kia responded

Providing a positive experience is our top priority, Matt, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. wecare@hollywoodkia.com

November 17, 2023

Dealership Rating
Employee Rating

Mr. Simpson was an excellent salesperson. He was knowledgeable, respectful and honest. It was an overall pleasant experience because of him. More

by IRODRIGUEZ2085
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yair Bitton

Helpful
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Nov 19, 2023

Hollywood Kia responded

Congratulations on your new vehicle! We are so glad that Garfield Simpson had the opportunity to work with you, and that he and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! wecare@hollywoodkia.com

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