Michael Thomson | Page 3

This is our 6th Mercedes Benz, 5 new and this is our first certified car. The experience with Woodlands and been nothing short of spectacular. Thank you. first certified car. The experience with Woodlands and been nothing short of spectacular. Thank you. More

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I have bought several cars from MBOTW, and the experience at the dealership is always first class. The service department is outstanding as well. I highly recommend this place at the dealership is always first class. The service department is outstanding as well. I highly recommend this place More

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From the moment I walked in the door I was treated like family! Such a relaxed and comfortable environment which made our purchasing experience that much more enjoyable! Never felt rushed or pressured into family! Such a relaxed and comfortable environment which made our purchasing experience that much more enjoyable! Never felt rushed or pressured into buying as Mercedes sells itself! Katherine, Michael and Justin were very knowledgeable about their products and do their jobs well! Proud to be a customer! More

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Bought from out of state. Michael was awesome as well as all members of the management team. Paperworl was easy and hassle free. Would definitely recommend to buyers. all members of the management team. Paperworl was easy and hassle free. Would definitely recommend to buyers. More

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Michael Thompson I want to recognize first, awesome customer service, didn’t have to say much to him, he was on point, I would go here over and over again, the staff I came in contact with was great... customer service, didn’t have to say much to him, he was on point, I would go here over and over again, the staff I came in contact with was great.... great job there doing at this location More

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Michael was great and really helped me get what I was looking for. I also was in a hurry because of other commitments and Michael and Paula made sure things moved quickly. looking for. I also was in a hurry because of other commitments and Michael and Paula made sure things moved quickly. More

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I hate buying cars! BUT, this wasAbsolutely easiest buy I hate buying cars! BUT, this was Absolutely easiest buy I have Ever made. Michael Thompson was fast, had patience, HONEST. I will Recommend highly. I hate buying cars! BUT, this was Absolutely easiest buy I have Ever made. Michael Thompson was fast, had patience, HONEST. I will Recommend highly. Fast no long Sit in dealer, finance quick. Wonderful More

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From the moment I walked into Mercedes-Benz of the Woodlands I was instantly met by one of the members of the sells team, Manny Hiotis. Manny went out of is way to explain the difference to me between Woodlands I was instantly met by one of the members of the sells team, Manny Hiotis. Manny went out of is way to explain the difference to me between each different Mercedes classes. After explaining to Manny that I loved the A class 2021. Manny went out of his way to find a new A 220 that hadn't even been set out on the lot of the dealership. Before I got in Manny stated, "you will not find a single car like this one on our sales lot." and boy was he right. I instantly feel in love. After going through financing I was told that the car I choose was a certified pre-owned Mercedes that was only used for test drives on the lot. The only problem we came along was that because the car had not gone through the entire certification process and I would have to pick it up the next day anytime after twelve pm. That day Manny hooked me up with a 2018 CLA Mercedes to drive in the mean time. The next day I called and spoke with Manny, unfortunately it seems that the car again would not be completed until the next day due to a vast amount of cars being serviced (3 days post purchase). After this happened I was able to reach out to the New car sales manager, Micheal Lilley to handle my concerns. Micheal instantly took control and told me he would work on fixing the situation. At around 5:00pm I received a call that they where able to get all of the inspection done that day and I would be able to pick it up. Coming into the dealership my car looked beautiful it was set out on the show room floor with a large red Bow placed on top, given two Mercedes-Bens baseball caps, and was thoroughly explained each/every technical detail by Micheal Thomson. Again, I want to say thank you to the team at Mercedes of the Woodlands working so diligently through this process. More

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Never has buying a car been so easy! And I have to say the person that made that possible with my sales associate Michael Thomas. Thank you Michael :) the person that made that possible with my sales associate Michael Thomas. Thank you Michael :) More

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Within minutes of requesting information on a Mercedes GLC, Marcos sent me a personalized video of the car, showing me every detail, inside and out, which really allowed me to know if I wanted to see the GLC, Marcos sent me a personalized video of the car, showing me every detail, inside and out, which really allowed me to know if I wanted to see the car in person. He was extremely kind, professional and everything was done in such a quick and timely manner! I ended up working with Marcos Morales and Michael Thomson and purchased the GLC that day! I can't compliment those guys enough. Everyone at Mercedes-Benz of The Woodlands was beyond kind and helpful! More

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