Michael Goodman | Page 39

" Always A Phenomenal Experience This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less This was my second time visiting this dealership for routine maintenance. The service provided by Mr. Michael Goodman each time has been nothing less than remarkable! Because of the great service, I have recommended to family and friends, to consider Subaru when purchasing their next car. More

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Great Experience I described some issues with my clutch to Michael over the phone. He very clearly described what they were going to do, what would have to be replaced I described some issues with my clutch to Michael over the phone. He very clearly described what they were going to do, what would have to be replaced, and worst case scenarios for the service estimate. I brought my car in for the service, and was given a loaner vehicle. I was kept up to date on the service daily. In the bill, there were no surprises. I've been coming to Herb Gordon for the past 5 years and have always been satisfied with the service. More

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Helpful and Attentive Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly wh Michael Goodman was attentive and helpful. He remembered me from my purchase, and helped me take care of my vehicle, keeping me informed on exactly what needed to be done, how much it would cost, and how long it would take. This was an excellent car service experience to which I intend to return. More

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Excellent and Honest I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurate I went in for general maintenance, and to repair the defroster. Part of the repair was not covered under warranty. The work was done fast and accurately. Michael Goodman is an excellent representive which makes for a smooth experience. More

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The best! Never taking my Subaru anywhere else! If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for If you have a Subaru, and you want it to keep running at it's best, and you want to be treated like a human being, you should come to Herb Gordon for service. It's that simple. I originally called to make an appointment with Michael Goodman to have my airbags exchanged after a recall. Since it would take the day I was set up with a complimentary loaner car (makes everything so much easier). After a complimentary inspection it was found that I needed to have some work done. No one likes to hear that they have to spend money, but Michael was amazing in explaining what needed to be done and breaking down the cost for me. Besides just being extremely knowledgeable and helpful, Michael is also a genuinely friendly, pleasant, and highly entertaining person. It's a joy to work with someone who really seems to have your best interest at heart and not just $$. Michael arranged for me to keep the loaner car for an extra day and kept in touch to update me on the work being done. Now that I've gotten my Forester back it's a comfort knowing it was in great hands and we will have many more roads ahead of us. THANKS MICHAEL!!! I appreciate you! More

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Micheal Goodman My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services My experience there was great . My car was finished when Mr Goodman said it would be, he was very polite and helpful. I would recommend your services to anyone who asked, and tell them to ask for Mr Goodman. More

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Fantastic Service I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are mor I leased my car at this dealership one year ago with two services visits since, and I have always been under the distinct impression that they are more concerned with the best interests of the customer rather than what will get them the most money. They are very considerate and go above and beyond when it comes to customer service. More

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check up Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to Mike in Service is fantastic, as is Harry and Ken. Mike even served me a donut! I leave this dealership happy every time I go. Im never pressured to buy or fix anything. Everything I go in for gets fixed while I wait, and is always what I expect to pay or less. They have great amenities, office/cubies to work in, free coffee machines, donuts, wifi, you name it. Great place More

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Very pleased Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programmin Came in for oil change. Managed my service quickly including a tire rotation. Service advisor, Michael Goodman, identified a battery system programming to address a battery issue and even arranged wiper blade replacement under warranty. More

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Excellent Service! It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, It’s all about the service after you buy, and Herb GORDON doesn’t disappoint! Excellent on all points! Thanks to Michael for being on top of it all, and fun to work with! More

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