Michael Davis | Page 3

No hassle Trade in was a little low but the car had issues. As far as the employees all interactions were very pleasant and and highly professional. Trade in was a little low but the car had issues. As far as the employees all interactions were very pleasant and and highly professional. More

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Leaves alot to be desired! What happened to Massey? The quality of service was poor, compared to what I ‘d received in the past from Massey. Even my experience with Michael was less pleasant than what I The quality of service was poor, compared to what I ‘d received in the past from Massey. Even my experience with Michael was less pleasant than what I’d experienced in the past. After waiting 2hrs I expected to receive all requested services. I asked that my vehicle be washed along with my service and a xxxx poor job was done. Wheels and windows were still filthy from the past weeks rain. The body of the car may have been rinsed off at most. Dirt was still on the vehicle as well. I’ve yet to receive a return call from Michael about my complaint. More

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New Name - Same Bad Service You would think after spending over $70k dollars at a dealership that you would at least be treated average. Not the case here...the service techs hav You would think after spending over $70k dollars at a dealership that you would at least be treated average. Not the case here...the service techs have always been rude to put it mildly. I absolutely dread calling them to schedule my oil changes. The service tech always makes you feel like it’s a bother. So much so I don’t take advantage of my “FREE LIFETIME” car wash service because either my 2018 XT5’s (yes I bought 2 of them on the same day) come back dirtier than I delivered it to them because they use dirty rags or I’m always told how “Backed Up” they are. The ONLY reason I return to that Garland Cadilac (formally known as Massey Cadillac) is because Sewell Cadilac is too far from where I live. With that said I will not purchase another Cadilac in the future because unfortunately that is the closest dealer to me. Save yourself the headache DONT GO! More

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Service I went in because one of my lights turned on and I was scheduled within the next hour. Then I was given a loner car because it was going to take longe I went in because one of my lights turned on and I was scheduled within the next hour. Then I was given a loner car because it was going to take longer than expected. My vehicle was ready the next day and good to go. More

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Best I've experienced in Cadillac service I was very surprised when my Cadillac was disabled. The nearest location was Massey-Garland on 635 & Jupiter. They waited for me and had a loaner vehi I was very surprised when my Cadillac was disabled. The nearest location was Massey-Garland on 635 & Jupiter. They waited for me and had a loaner vehicle ready. I don't know what I would have done, if not for the concern service rep Michael Davis. Thank you. Carol Butler More

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Warranty service Had a engine problem.fluids leaking, called Michael, who gave us great service and took care of the problem right away, was a great experience for us, Had a engine problem.fluids leaking, called Michael, who gave us great service and took care of the problem right away, was a great experience for us, great Cadillac service. Thank you so much!!!! More

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Great services Great dealership, great service department. Special thank to Michael Davis for wonderful support as always . He is the best adviser I know. Regards, Great dealership, great service department. Special thank to Michael Davis for wonderful support as always . He is the best adviser I know. Regards, Tung Truong More

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Great experience Appreciate George and service director getting my 2014 SRX in this morning and getting it back to me in one day! Also, appreciate the help with worki Appreciate George and service director getting my 2014 SRX in this morning and getting it back to me in one day! Also, appreciate the help with working with Cadillac to cover repair of wheel hub bearings! Great service! Thank you! More

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Purchased a Vehicle I just can’t say enough about the Massey family. ATA was my salesman the absolute best. Hector is the GM he is amazing as well. They are always friend I just can’t say enough about the Massey family. ATA was my salesman the absolute best. Hector is the GM he is amazing as well. They are always friendly professional and courteous. The Service department will get you in out, with a great wash. If you need a Cadillac I recommend Massey. I will never shop any place ever again. More

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Wonderful Experience I came to Massey Cadillac for my 3rd Cadillac CTS. I have never worked with such a wonderful group of people in all my years of buying vehicles. They I came to Massey Cadillac for my 3rd Cadillac CTS. I have never worked with such a wonderful group of people in all my years of buying vehicles. They were so professional, never pressured me, and treated me like royalty. I would highly recommend this dealership to anyone looking to purchase a Cadillac or even a used vehicle. I promise that you will have a very pleasant experience. I am a little partial to my salesman Ata Barakat. Ask for him. You will be so glad you did!! More

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