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Michael Davis
Michael Davis | Page 2
Service Advisor
Lone Star Cadillac
11675 Lyndon B Johnson Fwy
Garland, TX 75041
36 Reviews
36 Reviews of Michael Davis
August 06, 2020
If you want terrible service after your purchase. you have come to the right dealership. We purchased the service option with my new suv. The first oil change and fix of seat rattle took over 1 week af have come to the right dealership. We purchased the service option with my new suv. The first oil change and fix of seat rattle took over 1 week after repeated calls by me - no one called me. I just scheduled my 2nd appt. and was told no loaner vehicles and I am going to have to wait. The most important criteria to me is service after a purchase. Huge fail by Garland Cadillac. You need to take lessons from Carl Sewell. I will make sure to share this with all my friends, too. Will buy another Lexus or Mercedes next time. More
by Laureywest
Helpful 
June 30, 2020
The absolute worst car buying experience. Found a vehicle on the Internet. Placed a deposit on it. I like out of state. The day I was flying into pickup the vehicle up. The GM (Jeff) calls me an hour before on the Internet. Placed a deposit on it. I like out of state. The day I was flying into pickup the vehicle up. The GM (Jeff) calls me an hour before my flight. He says the vehicle is not ready and doesn’t know when it will be. Flew in and had to wait the whole next day for the vehicle. The GM couldn’t keep track of his lies. More
by jtack37
Other Employees Tagged: Sonny Khokhar, Jasmine Alexander, Ernest Alcala , GM Jeff is horrible
April 24, 2020
Bought a car from John K. two weeks ago and he was so helpful, patient and knowledgeable. He even did a demo on how to use the Parking Assist. Very easy process and he even delivered the car to my home i helpful, patient and knowledgeable. He even did a demo on how to use the Parking Assist. Very easy process and he even delivered the car to my home in the rain. More
by S L Robinson
Other Employees Tagged: John Kwon.
April 26, 2019
Awesome service as usual Always awesome service and wonderful people to deal with. My service professional Michael Davis is always understanding and courteous. An issues with Always awesome service and wonderful people to deal with. My service professional Michael Davis is always understanding and courteous. An issues with my car are fixed properly and promptly. More
by Retiredchick
April 16, 2019
Warranty Car Service & repair of a glitch in car performance Timely service, friendly, professional. Identified our performance issue, took corrective action and then explained what actions they took. Our servic Timely service, friendly, professional. Identified our performance issue, took corrective action and then explained what actions they took. Our service rep Michael made sure we were not inconvenienced time wise, by providing a loan car to us until servicing had been completed the next day. More
by Caddy guy2019
February 16, 2019
Great job! Service person Michael Davis was great. Loaner car was fine. Car was repaired and returned on time. Great experience friendly and happy employees. I w Service person Michael Davis was great. Loaner car was fine. Car was repaired and returned on time. Great experience friendly and happy employees. I would recommend. More
by Client
February 15, 2019
Oil change Upon arrival The service attendant immediately met me at my car and was very thorough and courteous. The work was done timely and vehicle washed. E Upon arrival The service attendant immediately met me at my car and was very thorough and courteous. The work was done timely and vehicle washed. Excellent customer service by Michael Davis. More
by Texas, SC
February 12, 2019
Nice people and helpful service Fast and courteous staff very helpful and friendly I thought I would have to wait a while but it took no time to get my car back! And I was on my lunc Fast and courteous staff very helpful and friendly I thought I would have to wait a while but it took no time to get my car back! And I was on my lunch break More
by Bebe
Other Employees Tagged: Henry Borders
January 22, 2019
They'll take good care of you . I never had to worry about going back because things not right. Mike's a straight shooter and it keeps you informed what's going on with your automobi I never had to worry about going back because things not right. Mike's a straight shooter and it keeps you informed what's going on with your automobile appreciate that. More
by Stacia24
Other Employees Tagged: Charles the driver great guy has a good heart and happy birthday
December 04, 2018
Service repair Michael Davis was outstanding. All others very good! Michael Davis was friendly, looked at my car and called me before repairs. He was sure I got pick Michael Davis was outstanding. All others very good! Michael Davis was friendly, looked at my car and called me before repairs. He was sure I got picked up on time. Car wash was nice. More
by richard1122
Other Employees Tagged: driver that picked me up was great.
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