Melissa West
Melissa West at Beck Toyota
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Melissa West | Page 2

Service Advisor

Beck Toyota

8055 US-31
Indianapolis, IN 46227

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5.0
14 Reviews
5.0

14 Reviews

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14 Reviews of Melissa West

August 01, 2020

Dealership Rating
Employee Rating

I have never seen so many rude people in 1 place! I dread having to come in for maintenance 😬 Does not matter how nice you are 🤷🏻‍♀️ Melissa is service is rude and hateful! More

by coleheather1982
Recommend Dealer
No

Other Employees Tagged: Toby Moore , Andrew was a breath of fresh air! Very polite!

Aug 17, 2020

Beck Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

February 28, 2020

Dealership Rating
Employee Rating

Beck is best Everyone is always very courteous. The work was done sooner than they promised. The young lady at the desk in the service department said I reminded More

by margaretpatton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Tim Steen, Rondel Black

Mar 01, 2020

Beck Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

December 13, 2019

Dealership Rating
Employee Rating

Recent Car Repair Very helpful, took care of my every need, prompt attention to the problem and fixed my car immediately, friendly and professional, and communicated wi More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathi Puckett , Ruby

Dec 14, 2019

Beck Toyota responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

August 21, 2019

Dealership Rating
Employee Rating

Timeliness Staff when knowledgeable when I brought my car in with noise. Staff knew what it was just by listening. They got my car in for service quickly. I d More

by Toyota fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Clay Sappington, Kathi Puckett, Mike Wright , Ben Robbins

Sep 16, 2019

Beck Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Clark Henkel, Service Director, clark@becktoyota.com, 317-882-2600

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