Melissa Gibson
Melissa Gibson at BMW of West Chester
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Melissa Gibson | Page 14

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
138 Reviews
4.8

138 Reviews

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138 Reviews of Melissa Gibson

February 11, 2021

Dealership Rating
Employee Rating

Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its More

by JDE3021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Ian Martin, John Keenan , Chris Clayton

Feb 11, 2021

BMW of West Chester responded

We're delighted to hear you were so pleased with the performance of our team and appearance of our facilities. Many thanks for choosing Otto's!

July 18, 2020

Dealership Rating
Employee Rating

very good service very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2020

BMW of West Chester responded

Thank you for choosing Otto's BMW! We're delighted to hear you have been so pleased with our staff and products!

January 27, 2020

Dealership Rating

Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy. More

by jlv674
Recommend Dealer
Yes

Other Employees Tagged: Brian DiPaolo

Jan 28, 2020

BMW of West Chester responded

Excellent! We know your time is valuable. We're pleased to hear Brian delivered the efficient and enjoyable experience that suited you best. Thank you for choosing Otto's BMW!

December 04, 2019

Dealership Rating
Employee Rating

Impressive The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week More

by JCarullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian DiPaolo

Dec 05, 2019

BMW of West Chester responded

Outstanding! We're delighted to hear both Brian and Melissa facilitated great experiences for you. Thank you for choosing Otto's!

October 18, 2019

Dealership Rating
Employee Rating

Outstanding Justice always provides us with outstanding service. We have purchased several cars from Justice and always enjoy working with him. Our experience w More

by johnfeatherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justice Mogano , Lorenzo Adiletta, Brian DiPaolo, Rob Johann

Oct 21, 2019

BMW of West Chester responded

Outstanding! We're happy to hear you have enjoyed working with Justice and our other team members. Thank you for being a valued member of the Otto's BMW family.

December 09, 2018

Dealership Rating
Employee Rating

Another Excellent Experience at Otto’s BMW We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was ou More

by Willyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Justice Mogano, Bill Cosenza , Kevin Pinkerton

Dec 10, 2018

BMW of West Chester responded

Thank you for your recognition of both Kevin and Justice. Your long term satisfaction is always our goal.

November 14, 2018

Dealership Rating
Employee Rating

Great Experience My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some More

by GFS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Stangl

Nov 14, 2018

BMW of West Chester responded

Outstanding!. We're happy to hear our sales, finance and service teams all made your Otto's experience everything we want it to be. We truly appreciate your business!

August 08, 2018

Dealership Rating
Employee Rating

Our experience at Otto's BMW First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience wi More

by Love Otto's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez , Heath Cameron

Aug 08, 2018

BMW of West Chester responded

Thank you for your wonderful feedback for Heath and the Otto's team. We truly appreciate the distance you traveled to do business with us. Thanks again for being valued members of the Otto's family.

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