Melissa Gibson | Page 14
Service Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
138 Reviews
Write a Review138 Reviews of Melissa Gibson
February 11, 2021
Evan was extremely knowledgeable and helpful. He worked Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership its Evan was extremely knowledgeable and helpful. He worked around my schedule and has been available to provide assistance 24/7 The dealership itself was very clean and friendly. I was greeted immediately as I entered the building and offered refreshments etc. More
Other Employees Tagged: Kevin Mahoney, Ian Martin, John Keenan , Chris Clayton
July 18, 2020
very good service very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 very good dealer very good people and very good service I like go there to see very good cars special the x3 m3 and the 328 More
Other Employees Tagged: Wilmer Rodriguez, Justice Mogano, Bill Cosenza, Frank Adinolfi , Ian Welsh
January 27, 2020
Brian is professional, friendly and quick. Brian didn’t waste my time. We got right down to business and then had a few laughs. All around a great guy. waste my time. We got right down to business and then had a few laughs. All around a great guy. More
Other Employees Tagged: Brian DiPaolo
December 04, 2019
Impressive The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week The sales process was easy and no pressure. Brian answered my questions and did that was asked. In addition, I had to return for service after a week to handle a couple small items. That process could not have been better. Kudos to Brian DiPaolo, Melissa Gibson and the service department. Could not have asked for more. Will wholeheartedly recommend. More
Other Employees Tagged: Brian DiPaolo
October 18, 2019
Outstanding Justice always provides us with outstanding service. We have purchased several cars from Justice and always enjoy working with him. Our experience w Justice always provides us with outstanding service. We have purchased several cars from Justice and always enjoy working with him. Our experience with all of the employees that we deal with at Ottos has been excellent. More
Other Employees Tagged: Justice Mogano , Lorenzo Adiletta, Brian DiPaolo, Rob Johann
December 09, 2018
Another Excellent Experience at Otto’s BMW We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was ou We have now purchased or leased 6 BMWs from Otto’s, all new ones. Our experience with the sales department has always been great. Kevin Mahoney was our sales representative for several years, but we switched to Justice Morgano when Kevin was promoted to Sales Manager. Both Kevin and Justice are bright, diligent, cooperative, knowledgeable, and well organized. They work hard to provide the best deals and discounts. Justice provided excellent guidance and service to us during our last purchase. He is always a great pleasure to work with, along with Kevin. More
Other Employees Tagged: Kevin Mahoney, Justice Mogano, Bill Cosenza , Kevin Pinkerton
November 14, 2018
Great Experience My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some My experience buying a pre owned BMW at Otto’s was excellent. Dan Stangl in sales was very friendly and professional. He promised to take care of some things with the vehicle before I picked the car up and they did not disappoint me. Marissa took care of the closing which was painless. I brought the car back for a minor problem that came up the first week and they took care of it quickly and at no charge. My experience with Melissa and the service department was extremely positive. I was only there for a short time, but they have a great waiting area and were very accommodating. I would recommend Otto’s to anyone looking to get a BMW. More
Other Employees Tagged: Dan Stangl
August 08, 2018
Our experience at Otto's BMW First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience wi First I would like to say this will be the 3rd BMW we will have serviced at Otto's as well as our second purchase. Our current and past experience with purchase and service has always been "Excellent" and the facility and details are extremely impressive. Heath Cameron was very professional and thorough in demonstrating the features of our new BMW 328I Xdrive. Heath, Wilmer and the Otto's team went out of their way and worked to insure our purchase and vehicle was perfect at time of delivery. We even received a followup call from Heath to ask how the car performed on our 600 mile return trip home. We will definitely use Otto's for future purchases. Can't say enough about Otto's and Staff. Thank you. More
Other Employees Tagged: Kevin Mahoney, Wilmer Rodriguez , Heath Cameron