Maverick Watson
Maverick Watson at Family Hyundai
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Maverick Watson | Page 2

Customer Relations Manager

Family Hyundai

8101 W 159th St
Tinley Park, IL 60477

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4.5
57 Reviews
4.5

57 Reviews

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57 Reviews of Maverick Watson

November 17, 2023

Dealership Rating
Employee Rating

Our salesman George was very accomodating. He found the car we wanted with the rebates we desired. The trade in value was acceptable which brought the price we needed. George took time to e More

by WAYNEHAYS53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George "Skip" Hasenjaeger, Scott Lupo , The woman who answered the phone when we saw a car we wanted on the Family Hyundai web site did a great job!

Nov 19, 2023

Family Hyundai responded

Thank you so much for choosing Family Hyundai! Congrats on your new purchase, Wayne, and let us know if we can be of any more assistance!

November 08, 2023

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Employee Rating

No communication to staff and to the owner of car. Car sat for a day and no one bother to call and when called they said they forgot. More

by Hellokitry1030
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2023

Family Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2023

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Employee Rating

GRAHAM IS ALWAYS ON TOP OF EVERYTHING WHETHER SALES SERVICE FINANCE PARTS OR WHATEVER…..THANKS More

by IMTHEJAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2023

Family Hyundai responded

It's great to hear that Graham and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Hyundai!

October 24, 2023

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Have purchased 3 cars from there they have always take. Great care of us and out cars More

by ANDELLO1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alcantar , Tom Salin

Oct 24, 2023

Family Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Family Hyundai!

October 22, 2023

Dealership Rating
Employee Rating

Good initial interaction with Kim in internet dept who I told her I'm ready to buy and not looking to play games, I explained I already had a trade in certificate from CarMax and that if they were willing t More

by SEANMULCAHEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jaclyn Bobbitt, Kim DeVries

Oct 25, 2023

Family Hyundai responded

Sean, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 17, 2023

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Employee Rating

Had to take car back for minor scratches Austin ,Cristal & manager were very friendly & helpful More

by raulg71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2023

Family Hyundai responded

Congratulations on your new vehicle! We are so glad that Cristal, Austin, and our team had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

October 03, 2023

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Employee Rating

Thank you maverick in Tinley park for being on top of everything your services skills are the best I appreciate your atinvness. More

by Robinsonineka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2023

Family Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 30, 2023

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Employee Rating

Great service overall. Just wasn’t too happy about their valet service. Genesis claims they bring a Genesis out to you. I got a regular non Genesis vehicle and then the dea More

by CuriousG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Family Hyundai responded

Thank you for your review. We strive to make sure that all of our customers leave happy, so we are disappoined that you did not have a 5 star experience here at Family Hyundai. Please reach out if you would like to discuss further.

September 28, 2023

Dealership Rating
Employee Rating

Al has the hook up on window tint- I'm so glad he recommended it! My sonata looks amazing! Thanks Buddy!! More

by megg29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2023

Family Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Al met your expectations. Thank you again for choosing Family Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 23, 2023

Dealership Rating
Employee Rating

Everything went great with my purchase and all follow up. Corey did a great job to help in every way. More

by Daniel1974laba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Lupo , Cory Keller

Sep 24, 2023

Family Hyundai responded

Here at Family Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Daniel, and it was a pleasure having you at the dealership. We appreciate your review!

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