Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth | Page 6

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Matthew Wirth

September 30, 2023

Dealership Rating
Employee Rating

The first person my wife spoke to sucked making this ordeal worse by not helping More

by POPPAAL1966
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
No
Oct 11, 2023

Niello Volkswagen responded

Thanks for sharing this feedback. That said, I'm sorry to hear that you and your wife had a negative experience with our team and would appreciate the opportunity to learn more about your visit. Please don't hesitate to reach out to me at 916.484.5930 if you'd like to discuss this further. Thanks, Scott Russo, Service Manager

September 30, 2023

Dealership Rating
Employee Rating

Quick service was provided and my representative Matt was very nice. Happy with the updates through text. More

by MONICA.ELIZA
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

September 30, 2023

Dealership Rating
Employee Rating

The Volkswagen dealership and Matthew at the Arden location was so helpful he goes above and beyond. Matthew is very kind and tries everything in his power to help but he is a very good employee so I More

by annettestanley91
Service Price Transparency
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Recommend Dealer
Yes

September 29, 2023

Dealership Rating
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Excellent service thank you. My VW Jetta is in excellent condition. Excellent workmanship. Excellent job well done. Thank you . More

by raymondhuntley
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2023

Niello Volkswagen responded

We appreciate you taking the time to rate your recent service experience at Niello Volkswagen, Raymond. Our team will be here for you whenever you need us next!

Oct 05, 2023

raymondhuntley responded

Excellent service thank you.

September 29, 2023

Dealership Rating
Employee Rating

The waiting and service area was very clean. Everyone was friendly, and the work was done a day before I expected to have my car back. More

by Melaniecfranklin
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Niello Volkswagen responded

Thank you for taking the time to share your experience, Melanie! We appreciate you choosing Niello Volkswagen and are happy to hear the team made your service visit quick and easy. Please let us know if we can help with anything else!

September 16, 2023

Dealership Rating
Employee Rating

I had to leave my car there because it needed more than the 100K service. I was kept informed about what needed to be repaired immediately. Matt even offered to have drivers deliver my car because I live s More

by bflash0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2023

Niello Volkswagen responded

Thank you for the 5-star rating! We're pleased to know that Matt kept you well informed about the service needed and even offered to have your vehicle delivered to you. We hope to see you again next time!

September 13, 2023

Dealership Rating
Employee Rating

This team is loaded with Superstars and always go above and beyond to make sure everything is perfect More

by LSHERMAN2
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Recommend Dealer
Yes

August 29, 2023

Dealership Rating
Employee Rating

Niello VW and Matthew were expedient, professional, and courteous. I waited in their customer waiting area and was on my way quickly. More

by Bullfluid
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Recommend Dealer
Yes

August 10, 2023

Dealership Rating
Employee Rating

great service cant wait to come back to niello volkswagen people are always fun to talk to here More

by MATTHEW.WIRTH
Service Price Transparency
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Recommend Dealer
Yes
Aug 16, 2023

Niello Volkswagen responded

We're so happy to hear this, Matthew! Thank you for the great review and your continued business. We look forward to chatting with you again!

July 28, 2023

Dealership Rating
Employee Rating

Excellent place! I like that they are open to on Saturdays. This is a plus! More

by zcarmen
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Recommend Dealer
Yes
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