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Matthew Wirth
Matthew Wirth at Niello Volkswagen
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Matthew Wirth | Page 5

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
73 Reviews
4.9

73 Reviews

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73 Reviews of Matthew Wirth

January 04, 2024

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Matthew Wirth was courteous and professional in addressing my appointment for a recall of my VW ID4. More

by FLORESDAVID1796
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Yes
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Jan 04, 2024

Niello Volkswagen responded

Thank you, David, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Matthew here at Niello Volkswagen. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 17, 2023

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Matt was great, communicated very well. Will request him next time I need service. Great job Matt. More

by TylerSnowBike
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Yes
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Dec 17, 2023

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Matt here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 16, 2023

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Great experience. On time, everything went exactly as it should. Matthew did a great job More

by MOREHOUSE0
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Yes
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Dec 17, 2023

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 16, 2023

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Brent went above and beyond for me the customer service was excellent. The service exceeded my expectations. More

by shawnamodesto
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brent Cooper

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Dec 17, 2023

Niello Volkswagen responded

Thank you so much for your kind words, Shawn, and for taking the time to leave us this wonderful feedback! Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 06, 2023

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Matthew Wirth, Service Advisor is very friendly and explain the detail of the service needed for my vehicle. Arranged round trip for Lyft pick up which is extremely convenience. Will come back for my More

by bingohachiko
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Recommend Dealer
Yes
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Dec 06, 2023

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that Matthew had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 05, 2023

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my representative was courteous and attentive to my needs while I waited for my car to be serviced. More

by vonbrecht1654
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Yes
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Dec 05, 2023

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 02, 2023

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Excellent service thank you. Niello Volkswagen you are the greatest. Excellent oil change and new windshield wipers. Thank you. More

by raymondhuntley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Dec 02, 2023

Niello Volkswagen responded

Thank you so much, Raymond, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo Service Manager srusso@niello.com (916) 359-9927

December 02, 2023

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I’m so impressed with how simple it was to have my car serviced! Big thanks to Niello for always going above and beyond. More

by ASHLEYTISCARENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Roger Bybee, Daijah Marsh-Macias, Brandon Lamb, Travis Cole, Brent Cooper, Taylor Gaynor, Claire Thomas, Steve Timmel

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Dec 02, 2023

Niello Volkswagen responded

Thank you, Ashley! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen, we look forward to having you as one of our valued customers for many more years to come! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 30, 2023

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Professional and very good communication. Would recommend. Reset the tpms as courtesy. Much appreciated. G More

by EVELIN95610
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Yes
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Dec 02, 2023

Niello Volkswagen responded

Thank you so much, Evelin, for your kind words, and for taking the time to leave us this wonderful feedback! Scott Russo Service Manager srusso@niello.com (916) 359-9927

November 24, 2023

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The staff is very friendly. Very easy to get appointment. Service department worked quick and I got my car back the day. More

by SANDRA.MOSES
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Yes
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Nov 26, 2023

Niello Volkswagen responded

Sandra, Thank you for your business and this review. We're happy to hear our service team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Scott Russo Service Manager srusso@niello.com (916) 359-9927

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