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Brandon Balassi
Brandon Balassi at Niello Volkswagen
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Brandon Balassi

Sales Manager

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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5.0
38 Reviews

Dealership Experience

8 yrs, 9 mos

5.0

38 Reviews

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38 Reviews of Brandon Balassi

May 02, 2024

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Employee Rating

Great customer service from the time I arrived until the car was ready and picked up. It was a great experience. More

by jorge131769
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Daijah Marsh-Macias, Brandon Lamb

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May 02, 2024

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jorge, and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

April 16, 2024

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Every thing was fine. Wish the finance process was quicker and did not have to wait so long to get into see them. More

by BRIAN.TAMARA
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Yes
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Apr 16, 2024

Niello Volkswagen responded

Brian, we are so glad we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com 916-484-5962

March 31, 2024

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I couldn’t be any happier with my experience with Niello Volkswagen. They went that extra mile to make sure I left with the vehicle that fit all my needs. The process was a breeze, and they save you a trip More

by JASMINMARIEBR
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Alexander Hurlimann

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Apr 01, 2024

Niello Volkswagen responded

Jasmin, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Scott Russo General Manager srusso@niello.com (916) 359-9927

March 31, 2024

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Our representative Trent was amazing! He was so informative and we felt comfortable dealing with him More

by SUPPALESQ
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Trent

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Apr 01, 2024

Niello Volkswagen responded

It's great to hear that Trent was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Niello Volkswagen! Scott Russo General Manager srusso@niello.com (916) 359-9927

March 12, 2024

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Wish all dealership would be more like this. . will always have my Future Business from here on out More

by Noi
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Ellis , Tevin

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Mar 12, 2024

Niello Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Russo General Manager srusso@niello.com (916) 359-9927

March 01, 2024

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Travis very professional and courteous like most of the advisors I've dealt with. Travis gave great advice on my thoughts of future modifications. Will always bring my VW to this place. More

by MGOM5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alvarenga, Roger Bybee, Brandon Lamb, Travis Cole, Steve Timmel

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Mar 01, 2024

Niello Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Travis met your expectations. Thank you for choosing Niello Volkswagen, we look forward to having you as a valued customer for many years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

February 28, 2024

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Great experience buying my 10th car from the Niello group. Definitely recommend Niello to my friends and associates! More

by PHARVEYARCHITECT
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Vincent Vail, Stephen Richardson, Khaled Jamal

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Feb 28, 2024

Niello Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We appreciate you being a loyal customer! Scott Russo General Manager srusso@niello.com (916) 359-9927

February 04, 2024

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The experience from start to finish is a seamless process. From looking at the cars, to working on the deal and getting into financing. They were not pushy or rude. This is the second time I’ve purch More

by Jason E
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson, Alexander Hurlimann, Ronald Stevenson

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Feb 05, 2024

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 27, 2024

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They Helped me out so much with my old car to my brand new car great experience More

by KELSEYHARRIS1218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Soriano, Alexander Hurlimann

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Jan 29, 2024

Niello Volkswagen responded

Thank you so much, Kelsey, for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new vehicle! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

January 21, 2024

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I actually had a great experience, at Niello's, from Steve to Brandon and some of the other sales group, they were very easy to work with and a lot of fun. It was a pleasure doing business with them. More

by JUDYSKIBBY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Richardson

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Jan 22, 2024

Niello Volkswagen responded

Here at Niello Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eddie Thomas General Manager ethomas@niello.com (916) 359-9927

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