Matthew Gastaldi | Page 25

A Great Way To Spend A Saturday Afternoon! We had been looking online at vehicles for the past 6 months or so, but had not yet visited a dealership. We had a pretty good idea of the vehicle we We had been looking online at vehicles for the past 6 months or so, but had not yet visited a dealership. We had a pretty good idea of the vehicle we wanted, but we were open to discussing options. Matt was very good at listening to our needs and coming up with various vehicles for us to consider. We test drove three vehicles and ended up purchasing one of them that same day! Matt did not pressure us in any way. We felt comfortable and at ease during the entire experience. THANK YOU, MATT! More

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Double Deal Matt was more than accommodating to my dealings. He helped us find the exact cars we were looking for. He even picked one of them up himself because Matt was more than accommodating to my dealings. He helped us find the exact cars we were looking for. He even picked one of them up himself because the dealership was booked solid with their drivers. Now that's dedication. Kevin More

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Great Experience Buying a car can be stressful , but not this time. Our salesman, Matt Gastaldi, was a real pleasure to work with. He took his time with my wife and I Buying a car can be stressful , but not this time. Our salesman, Matt Gastaldi, was a real pleasure to work with. He took his time with my wife and I and his product knowledge was incredible. We never felt pressured and were very happy with the price we paid for our vehicle. One other thing that impressed us was when it came time to imstall our trailer hitch, a few days after our vehicle delivery, we were given a loaner car for the day. I thought that was a classy gesture. More

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It started out good... THEN.. Originally I was looking at the 2015 Durango, I was doing most of the leg work online via email. Negotiated the trade value of my Ram, got the financi Originally I was looking at the 2015 Durango, I was doing most of the leg work online via email. Negotiated the trade value of my Ram, got the financing in place. Then I went to the dealership to look at the Durango, and decided it was not roomy enough. So to save face, and to try and show my appreciation for all the work that was already done, I just decided to go into a new Ram. They did not have the one I wanted in stock, so I gave a $500 good faith deposit and did a dealer search myself online and found one in Michigan. So they went to Michigan to get it for me. In the mean time, I was communicating with the salesman on the incentives that I wanted and were offered, which was 0% for 72 months. He said that was not an issue and everything was set. So a few days later, I went to pick up the truck at the dealership, got into the finance office and was told the rate would be 1.9% for 72 months, which does not sound like a lot, but it adds over $3000 to the overall price of the truck! I got mad and left. Had they told me the rate was going to be 1.9% in the beginning, that would have been one thing, but to lead me on until I got to the dealership to find out that the rate was actually 1.9% and not 0% like I was told, that's a different story. After a few days of negotiations, they offered to add another $500 to my trade, but it still cost me $2500 more than I originally was planning on spending. I ended up leasing the truck at the end. I am a business owner and honesty is always the best when it comes to dealing with customers, and its a shame that most if the car dealerships in this country have to appear to be misleading. So it was my first purchase at this dealership, and probably my last. If they would have made good on the entire thing, it would have been a 5 star rating and a very positive review. More

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Great, pleasant experience We had visited many dealerships over the past few weeks and most were not willing to negotiate at all. Palmen was willing to negotiate and also had o We had visited many dealerships over the past few weeks and most were not willing to negotiate at all. Palmen was willing to negotiate and also had one of the best prices we had seen for the vehicle we were looking for. Matthew Gastaldi was amazing! We think he is an exceptional young man. He shows a lot of wisdom and enthusiasm for his age and showed himself to be teachable. A good man! We enjoyed meeting him. More

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Simple and Satisfying Matthew Gastaldi made sure that I was comfortable and satisfied every step of the way. Never once did anything feel forced, and I always felt like I Matthew Gastaldi made sure that I was comfortable and satisfied every step of the way. Never once did anything feel forced, and I always felt like I was in control of the experience. I am very satisfied with my visit, and he made it very easy for a first-time buyer like myself. I would recommend that anyone who is thinking about purchasing or leasing a Dodge, Chrysler, or Jeep stop in and see Matthew and let him show you how easy the car buying process can be. Kody O-Haver explains the financial aspect in a to-the-point fashion with a great willingness to break things down when necessary. He also made sure I was comfortable with one thing before moving on to another. Very knowledgeable and friendly. More

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Awesome experience I just purchased two Jeeps from Matt. He is an awesome salesman and very easy to work with. I have no w purchased 4 vehicles from Palmen and will ref I just purchased two Jeeps from Matt. He is an awesome salesman and very easy to work with. I have no w purchased 4 vehicles from Palmen and will refer everyone to Palmen based on my experiences. More

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Town & Country Purchase Recently purchased a Town & Country working with Matt. Visited the dealership several times and each time it was a no pressure environment. That was Recently purchased a Town & Country working with Matt. Visited the dealership several times and each time it was a no pressure environment. That was appreciated as other dealers "needed a decision today:. Appreciated Matt's assistance in the entire process especially going over all the options of our new vehicle. Definitely would recommend others to seek out Matt if looking for a vehicle. More

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Amazing customer service! It was a pleasure to purchase a mini van from Matt! He was so helpful, and went out of his way to make sure we were taken care of. Very Happy! It was a pleasure to purchase a mini van from Matt! He was so helpful, and went out of his way to make sure we were taken care of. Very Happy! More

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Great everything a around One of the friendliest dealerships I have ever been to. They were able to get me the car I wanted and loved for the price that worked for me. I have One of the friendliest dealerships I have ever been to. They were able to get me the car I wanted and loved for the price that worked for me. I have nothing but gratitude for the service they gave me and would recommend them to anybody I know More

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