Matt Morgan
Matt Morgan at Royal Automotive
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Matt Morgan | Page 2

Finance Manager

Royal Automotive

3010 Columbiana Rd
Vestavia Hills, AL 35216

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5.0
83 Reviews

Dealership Experience

12 yrs, 4 mos

Industry Experience

12 yrs, 4 mos

5.0

83 Reviews

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83 Reviews of Matt Morgan

August 11, 2020

Dealership Rating
Employee Rating

Such a wonderful friendly, helpful staff. A very pleasant experience. I highly recommend Royal and the folks who work there. Super clean and in compliance with Covid regulations. More

by Maryrobertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ben Gillis, Aaron Hawk

Aug 11, 2020

Royal Automotive responded

Reviews like this one always make us smile, Mary! We're so proud to have delivered a safe, attentive car-buying experience. Thank you for your confidence in Royal Volkswagen, and we hope to see you down the road!

August 04, 2020

Dealership Rating
Employee Rating

Buying a car from Adam Hickman was an awesome experience! Adam was kind, patient, and professional. He answered all my questions. Thanks for everything, Adam! More

by Happy Rider
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Adam Hickman

Aug 04, 2020

Royal Automotive responded

Thank you for revieiwng Royal Volkswagen and for giving a shout out to our team member, Adam! We take pride in offering exceptional service for guests and it is great to see you were taken care of. Enjoy your vehicle!

June 25, 2020

Dealership Rating
Employee Rating

Great people!!!! We enjoyed our experience with everyone at Royal. Carter was very wonderful to work with! He went the extra mile to make of purchase amazing. More

by donandcathyjones23
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hawk, Carter Ward

Jun 25, 2020

Royal Automotive responded

Thank you for the 5-star review! It was our pleasure to work with you here at Royal Volkswagen, and we will certainly let Carter know that you appreciate his help!

June 25, 2020

Dealership Rating
Employee Rating

Purchase of 2020 Tiguan I recently purchased a 2020 Tiguan SEL and love it. Don Thomas is my salesman and was very helpful throughout the process. This is my 4th VW from Roya More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Don Thomas

Jun 25, 2020

Royal Automotive responded

Linda, thank you for reviewing Royal Volkswagen! We are excited to hear about the purchase of your Volkswagen 2020 Tiguan SEL. It's been a pleasure to have your business for so long and we look forward to seeing you next time!

June 01, 2020

Dealership Rating
Employee Rating

This is our 3rd experience with Royal VW. Adam has worked with us on both occasions. He’s done a wonderful job in both instances. We definitely would use Royal VW again and ask for Adam in particular. More

by Robert
Recommend Dealer
Yes

Other Employees Tagged: Adam Hickman

Jun 01, 2020

Royal Automotive responded

Robert, thank you for the review! We are happy to hear that Adam provided the excellent service we pride ourselves on at Royal Volkswagen, and we are grateful for your returning business. We look forward to your next visit!

May 28, 2020

Dealership Rating
Employee Rating

The people at Royal Automotive really made the buying experience easy and enjoyable. I would definitely recommend Royal Automotive to anyone buying a vehicle in the future More

by Bkendrick
Recommend Dealer
Yes

Other Employees Tagged: Justin Freeman

May 28, 2020

Royal Automotive responded

Thank you for the 5-star review! Providing our customers with exemplary service is always the goal here at Royal Volkswagen, and it means a lot to know that we hit the mark. We hope to see you again sometime!

May 27, 2020

Dealership Rating
Employee Rating

Adam did an excellent job. He was incredibly professional and very easy to work with. Could not highly recommend him anymore to anyone looking for help in finding the right car. More

by ab.babi
Recommend Dealer
Yes

Other Employees Tagged: Adam Hickman

May 27, 2020

Royal Automotive responded

Thank you for your review! We are glad to hear that Adam provided you with such outstanding service during your visit to Royal Volkswagen. See you next time!

May 07, 2020

Dealership Rating
Employee Rating

At Royal Automotive I was treated with the highest degree of respect, and actually enjoyed the car-buying process. Carter Ward was transparent and honest, and he knew what he was talking about. I am very ple More

by iandoty16
Recommend Dealer
Yes

Other Employees Tagged: Aaron Hawk, Carter Ward

May 07, 2020

Royal Automotive responded

Your feedback made our day! At Royal Volkswagen, we strive to provide an enjoyable sales experience for guests and it is great to hear that Carter is doing his job right!

April 19, 2020

Dealership Rating
Employee Rating

Allen was fantastic! Allen Cook was a great sales man. Matt did great with the finance part of the buying experience! It was a pleasure to work with them both! We recommen More

by skgerrard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Allen Cook

Apr 20, 2020

Royal Automotive responded

We appreciate this fantastic review! It's wonderful to know that you had such a positive experience working with Allen and Matt, we'll be sure to pass on your kind words to them. Thank you for recommending Royal Volkswagen!

April 02, 2020

Dealership Rating
Employee Rating

I purchased a certified 2018 Tiguan. The entire process was simple, fast and professional. Kudos to Justin, my salesperson. He is a 5 star individual. The dealership was fair, easy to work with and reas More

by David.dahl19
Recommend Dealer
Yes

Other Employees Tagged: Justin Freeman

Apr 02, 2020

Royal Automotive responded

Congratulations on your 2018 Volkswagen Tiguan, David! We are very glad to hear that Justin earned your recommendation with his professional service. Thank you very much for trusting Royal Volkswagen with this purchase.

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