Mason Wroten
Mason Wroten at Northside Lexus
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Mason Wroten | Page 22

Financial Services Manager

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
225 Reviews

Dealership Experience

3 yrs, 3 mos

Industry Experience

3 yrs, 4 mos

Specialties & Trainings

Graduate of Stephen F. Austin State University

4.9

225 Reviews

Write a Review

225 Reviews of Mason Wroten

July 31, 2021

Dealership Rating
Employee Rating

Very customer friendly professional sales and finance men. I'm very pleased with my purchase I would recommend this dealership to friends family and coworkers More

by DETRICJ83
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes

Aug 02, 2021

Northside Lexus responded

Your positive feedback and recommendation mean the world to us! Thank you for your kind words and support - we hope to see you back at Northside Lexus again next time!

July 29, 2021

Dealership Rating
Employee Rating

Very good assistance and very knowledgeable . Showed me a few cars and explained the difference with each. Very friendly and did not pressure me to make a choice. More

by phil.dickerson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes, Chase Fisher

Jul 29, 2021

Northside Lexus responded

Phil - we strive to make the vehicle-buying experience enjoyable and pressure-free, and we're so glad to hear we're achieving that goal. Thank you for your business and kind words, from all of us here at Northside Lexus!

July 23, 2021

Dealership Rating
Employee Rating

Very helpful and understanding salespeople. Very accommodating for the wait time required to finish purchasing a vehicle. More honest than most dealerships in the area. More

by Ethankannononealkober
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Vu

Jul 23, 2021

Northside Lexus responded

Thank you so very much for sharing your experience with us and leaving us a 5 star rating! Our sales team was so pleased to hear your compliments of them. We're glad to hear that you found our accommodations satisfactory. At Northside Lexus honest service is a must! Thank you for supporting us and we hope you'll reach out if you need anything down the road!

Jul 23, 2021

Northside Lexus responded

Congratulations on your purchase! We are thrilled that our team gave you a great experience and we appreciate your positive review. Thank you from all of us at Northside Lexus!

July 21, 2021

Dealership Rating
Employee Rating

Good sales and finance people to help with any questions and help in buying process. Building does not have as many amenities (free car wash as needed, coffee/snack bar) as previous Lexus dealership I have More

by Why does it matter
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Fisher, James Vu

Jul 21, 2021

Northside Lexus responded

We appreciate the positive feedback and are glad to hear our team was such a help to you throughout the buying process. All of us here at Northside Lexus appreciate your business and support - and we hope to have the chance to work with you again down the road!

July 19, 2021

Dealership Rating
Employee Rating

I am not a fan of being forced to write a review when I already rated the sale and the salesperson. This is a little much! More

by Deekelly4540
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Jul 20, 2021

Northside Lexus responded

Thank you for your feedback, Dee. Your positive rating means a lot to all of us here at Northside Lexus, so we appreciate you taking the time to share! Come back soon!

July 17, 2021

Dealership Rating
Employee Rating

Mason & Caleb were a great help to us in picking out my new mom car! I’d recommend their assistance and this dealership to anyone looking for a beautiful, quality Lexus vehicle More

by sjallison123
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Jul 19, 2021

Northside Lexus responded

Congratulations on your new Lexus! We are delighted Mason and Caleb stepped in to assist you while you were in the market for a new ride. It means a lot that our service stood out to you and we hope to see you at Northside Lexus again. Safe travels!

July 15, 2021

Dealership Rating
Employee Rating

The customer service is great as soon as you walk in. Very caring and willing to work with you every step of the way. Guide you through the process. More

by Marbella
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Jul 15, 2021

Northside Lexus responded

Thank you for the terrific feedback, Marbella. All of us here at Northside Lexus appreciate it very much! Come back soon!

July 13, 2021

Dealership Rating
Employee Rating

Always professional with quality service and products. As a multiple Lexus owner, I have been consistently pleased. However, I have an issue of concern that took place yesterday. Upon closing on the purchase More

by Randy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donnie Holcomb , Brent Penn

Aug 02, 2021

Northside Lexus responded

Randy - We're sorry to hear that the finance portion of your deal left you with a negative feeling, and we can certainly understand your frustration. I will share this feedback with the appropriate personnel so we can ensure we're doing all we can to accommodate and care for our guests moving forward. I also invite you to give me a call so I can address this situation directly. I am eager to help however possible and will look for your contact information in the meantime. Best, Doug Gilmer - Finance Manager - 281-569-3477

July 10, 2021

Dealership Rating
Employee Rating

Good experience. Will be back. Mason was very easy to work with on our deal- nice guy and will be back soon for our next vehicle. More

by Stoney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2021

Northside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Northside Lexus, and we will certainly let Mason know that you appreciate his help. We look forward to your next visit!

July 04, 2021

Dealership Rating
Employee Rating

Everyone was great and really enjoying my new ride thanks to everyone More

by brad60
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Driskill

Jul 06, 2021

Northside Lexus responded

Brad - Thank you so much for coming to Northside Lexus! We are so happy to hear that you love your new car. Congratulations and safe driving!

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