Doug Gilmer

Customer service is not dead! ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right ca ! Northside Lexus has great customer service and a very smooth buying experience. Jason was extremely patent and worked with us to find the right car. More

by dave.wco Verified Customer Verified Customer

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This is an absolutely wonderful dealership. Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped Every employee is extremely professional and treats customers with respect. Our salesman, Nick, is exceptional! He is a great communicator and helped me find the car of my dreams! More

by SHARONFINGER7 Verified Customer Verified Customer

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It was an ok experience, though I felt some things were not as transparent as I had expected it should be. With my good credit score, the finance staff offered me a loan with the highest interest rate when not as transparent as I had expected it should be. With my good credit score, the finance staff offered me a loan with the highest interest rate when there were options for lesser interest rate. I had to ask questions for him to check other banks with better interest rate. I felt really bad and disappointed at that point. There was no reason for that kind of treatment. I verbalized how disappointed I was to him. More

by preazee Verified Customer Verified Customer

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This was one of the most pleasurable car buying experiences I have ever had.I worked with Doug He was very polite and knowledgeable. experiences I have ever had.I worked with Doug He was very polite and knowledgeable. More

by kathiamuller Verified Customer Verified Customer

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Excellent concept on how to treat customers. Very knowledgeable about the product you are looking for. They take great care in what you want and surpass all other dealerships I have felt with in Very knowledgeable about the product you are looking for. They take great care in what you want and surpass all other dealerships I have felt with in the past. It is definitely a hassle free place to shop. Just want to say thank you to Chris Harris, definitely salesman I would recommend to everyone More

by brucelovett81 Verified Customer Verified Customer

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Everything was great since we walk in . The attention was fast and amazing very good experience The attention was fast and amazing very good experience More

by kathiamuller Verified Customer Verified Customer

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If anyone is ever looking to buy a car they need to ask for Erica. She is amazing and listens to what you want and need. And the rest of the dealership is awesome as well for Erica. She is amazing and listens to what you want and need. And the rest of the dealership is awesome as well More

by LOVESTOSKI24 Verified Customer Verified Customer

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Ms. Nguyen very helpful in demonstrating all the features of the vehicle. She was very knowledgeable, patient and answered all our questions. Hunter McRight did an outstanding work on setting up all the of the vehicle. She was very knowledgeable, patient and answered all our questions. Hunter McRight did an outstanding work on setting up all the systems to our requests and explaining how to operate the systems.. More

by ldleavell Verified Customer Verified Customer

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John made our experience exceptional. He made sure we were taken care of and that we had to spend as little time as possible doing paperwork. He worked in the background so when we arrive He made sure we were taken care of and that we had to spend as little time as possible doing paperwork. He worked in the background so when we arrived at the dealership there was very little left to do. It was without a doubt our best experience at a car dealership! More

by naodle1104 Verified Customer Verified Customer

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I loved my experience at Northside Lexus! Don Ansley was fantastic and was incredibly patient with my wife and I as we test drove many vehicles in a search of the perfect car! Don Ansley was fantastic and was incredibly patient with my wife and I as we test drove many vehicles in a search of the perfect car! More

by sanjaysingam Verified Customer Verified Customer

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